About Metropolitan Memorial Parks

With a commitment to providing compassionate care and affordable choices, Metropolitan Memorial Parks manages eight Memorial Parks across the Sydney and Hunter region, serving as places of reflection and support for communities.

About the Role:

We are seeking a highly organised and customer-focused Administration Support Officer to join our team at our Eastern Suburbs site. This is an exciting opportunity to take on a new challenge and provide administrative support to our customer care and sales teams.

In this role you will provide administrative support to ensure the smooth operation of our sales and customer care teams. Your primary responsibilities will include administrative duties such as daily banking, customer invoicing and purchase orders.

You will also provide customer-facing support as needed, responding to customer inquiries and providing general information on our services and facilities.

Responsibilities:

• Provide administrative support to sales and customer care teams
• Perform daily banking and accounts receivable activities
• Manage customer invoicing and accounts payable activities
• Process purchase orders and maintain accurate records
• Provide customer-facing support as needed
• Respond to customer inquiries and provide general information on MMP services and facilities
• Maintain accurate records and provide monthly reporting support as required

Requirements:

• Excellent computer skills (Microsoft Office Suite)
• Experience in the operation of business phone systems
• Excellent communication skills (written and verbal) for both internal and external stakeholders
• Demonstrated acceptance and understanding of cultural diversity
• Ability to work collaboratively and independently
• Strong attention to detail and ability to be accurate in data entry
• Excellent time management skills with well-developed skills in multi-tasking and managing multiple deadlines and competing priorities
• Experience in the comprehensive use of CRM software desirable
• Experience in data entry and providing reports across various technology platforms would be an advantage

How to Apply:

If you're a highly organised and customer-focused individual looking for a new challenge, we'd love to hear from you! To apply for the Administration Support Officer role, please submit your application, including a cover letter outlining your relevant experience and skills, an up-to-date resume.