We are seeking a friendly, enthusiastic, and highly motivated individual to join our team as a Showroom and Office Support Assistant. This casual position (Monday and Tuesdays 9am to 3pm), offers an exciting opportunity for someone with a professional manner who enjoys interacting with clients and providing excellent customer service in both Design Bathware and Fairy Meadow Plumbing.

As the first point of contact for our clients, you must present yourself well and create a welcoming environment. If you are organised, have a positive attitude, and thrive in a dynamic office and showroom setting, we would love to hear from you!

Key Responsibilities:

• Client Engagement: Greet and welcome clients in the showroom and over the phone with a warm and friendly manner.
• Customer Service: Assist clients as they explore the showroom, providing information and ensuring a positive experience.
• Phone Management: Answer and direct incoming phone calls promptly and professionally.
• Showroom/Office Maintenance: Maintain a clean and organised showroom and office space, ensuring a tidy environment.
• Administrative Support: Perform general administrative duties to keep the office running smoothly and provide assistance to other team members where required.
• Quotations & Correspondence: Process quotes, orders and invoices utilising POS system, Outlook and other software programs.

What We’re Looking For:

• A professional and approachable individual who enjoys working in a client-facing role.
• Strong communication and organisational skills.
• Enthusiasm for learning with attention to detail.
• A proactive and friendly attitude with the ability to multitask in a fast-paced environment.
• Previous experience in a customer service or administrative role is an advantage, but not essential.

If you're ready to join a dynamic and supportive team, apply now for this rewarding position!