Are you someone who is passionate about providing a positive client experience? Do you want to utilise your skillset in a dynamic role where your career progression is encouraged and supported? This is your opportunity to join and grow with our highly successful team!

We are an NDIS service provider, providing services to clients to support them in reaching their goals and building their capacity. Correlate Connections staff has been in the disability industry for over ten years and decided to enter the NDIS world to ensure that all people with a disability have their needs met, goals reached and a quality service to all persons. Our statement is “quality over quantity”.

Several Allied Health professionals, including speech therapists, occupational therapists, psychologists, and support workers, are working with us, so you will have access to a variety of professionals.

We are an extremely different service provider who values our staff and clients and always tends to everyone's needs to ensure exceptional service. We continue to grow from this high level of service.

The Role…

Our ideal candidate will be a hard-working individual. You will have the ability to prioritise and multi-task, while always making sure to put the client first. We are looking for someone who can work both autonomously and as part of a team and is willing to take initiative and attention to details.

Your day-to-day activities will initially include:

• First Point of Contact: Greet visitors, answer phone calls, and direct inquiries to the appropriate staff or departments.
• Information and Support: Provide information about the NDIS program, services, and processes to participants, families, and carers.
• Administrative Tasks: Manage appointments, schedule meetings, and handle general office tasks.
• Data Management: Maintain accurate records of participant information and correspondence.
• Communication: Effectively communicate with participants, families, and carers, ensuring clear and professional interactions.
• Confidentiality: Maintain the confidentiality of participant information.
• Problem Solving: Address queries and issues in a timely and effective manner.
• Collaboration: Work collaboratively with other team members to ensure smooth operations.
• Knowledge of NDIS: Possess a good understanding of the NDIS program, its principles, and relevant policies and procedures.
  

Skills and Qualities:

• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Good problem-solving and decision-making skills.
• Computer literacy and proficiency in relevant software.
• Knowledge of the NDIS program and related policies and procedures.
• Empathy and patience in dealing with people with disabilities and their families.

Essential Criteria:

• NDIS Worker Screener
• WWCC
• Police Clearance
• Drivers Licence
• Reliable Vehicle
• Intermediate Computer Skills

In return you'll receive…

• Exceptional support and training;
• Excellent employee benefits;
• The ability to work with a diverse range of clients, staff and stakeholders
• A career – not just a job;
• Development opportunities;
• Excellent and energetic team culture of enjoyment – regular events and activities that the whole team get involved in; and
• A wide range of additional benefits as part of the Correlate Connections team

Apply NOW!