About the Role

Sharp & Carter is partnering with a respected Australian agricultural company seeking an experienced Customer Experience Specialist to support their growing team. This role is ideal for someone who enjoys problem-solving, customer engagement, and process management.

As part of a structured and supportive environment, you will be responsible for key administrative tasks, customer interactions, and operational coordination. This full-time role (38 hours per week) follows a rotating shift schedule:

• Two weeks: 8 AM – 4:30 PM
• One week: 9 AM – 5:30 PM
• One-hour lunch break

Key Responsibilities

• Manage customer bookings, contract creation, and general administration
• Handle inbound and outbound customer communications professionally
• Process and document customer requests efficiently and accurately
• Liaise with customers and third parties to resolve queries
• Assist in organising events and team meetings
• Support logistics and office coordination

Requirements

• Proven experience in customer service, administration, or internal sales support
• Reliability and and strong attendance record
• Strong communication and relationship-building skills
• High attention to detail with an ability to prioritise effectively
• A solutions-oriented, proactive, and professional approach
• Proficiency in Microsoft Office Suite
• Full Australian working rights

About the Company

Our client is a well-established leader in Australian agriculture, known for its commitment to sustainability, innovation, and industry excellence. Their Port Melbourne headquarters fosters a professional yet engaging workplace culture, where employees are valued and supported in their career growth.

How to Apply

Click the link below to apply or contact Sarah Gee at [email protected] for a confidential discussion. Please note, we are not accepting email applications for this position.