About the Role
Sharp & Carter is partnering with a leading Australian agricultural company to find a proactive Customer Experience Specialist to join their team. In this role you’ll provide coordination and admin support, build strong customer relationships, and manage key processes. This full-time role (38 hours/week) follows a rotating shift schedule:

• Two weeks: 8 AM – 4:30 PM
• One week: 9 AM – 5:30 PM
• 1-hour lunch break

Key Responsibilities

• Handle customer bookings, contract creation, and administration
• Manage inbound and outbound calls
• Process and document customer requests efficiently
• Liaise with customers and third parties to resolve queries
• Organise and participate in events and team meetings
• Support logistics and general admin tasks
• Assist with ad hoc duties as needed

About You

• Experience in customer service or internal sales support
• Strong communication skills, attention to detail, and results-driven approach
• Passion for exceptional customer service
• Proactive, accountable, and enthusiastic work ethic
• Proficient in Microsoft Office Suite
• Agriculture industry experience is a plus
• Full Australian working rights required

About the Company
Our client is a national leader in agricultural innovation, with a Port Melbourne HQ and a commitment to sustainability and research-driven growth. They foster a collaborative and rewarding work environment, offering opportunities for professional development.

How to Apply
Click the link below to apply or contact Sarah Gee at [email protected] for a confidential discussion. Please note, we are not accepting email applications for this position.