About Us

Unity Housing Company Ltd (Unity) is one of the largest and most innovative not-for-profit providers of affordable and social housing in South Australia. Our primary aim is to provide affordable, safe, and secure housing for people, whilst supporting independence and connection to their communities.

Why work with Unity?

At Unity, our people are at the core of everything we do. Benefits of working with Unity include five-weeks' annual leave per annum, leave loading, salary packaging arrangements, flexible working arrangements, a wellbeing program, access to our Employee Assistance Program and so much more!

About the Role

We are seeking a dedicated Housing Officer to join our Regional Team on a permanent full-time basis. Reporting to the Team Leader – Regional, you will provide professional tenancy and property management services while supporting Unity’s vision for affordable housing and sustainable communities. Key responsibilities include:

• Managing all aspects of tenancy and property management in line with legislation and program requirements.
• Handling tenancy matters, including lease renewals, enquiries, tenancy debt, disputes, and complaints.
• Conducting and following up on property inspections.
• Maintaining tenancy records, updating databases, managing key registers, and attending SACAT as required.
• Engaging with stakeholders to deliver a responsive and professional housing service.

About You

You are a compassionate professional with experience working in the Community Services Sector, providing support to individuals and families from diverse backgrounds, especially those facing hardship or disadvantage. Tenancy experience is not essential, but your ability to navigate regulated environments is key. You excel in problem-solving, conflict resolution, and communication, with strong organisation skills to effectively work across the Limestone Coast region. Empathetic and motivated, you deliver quality results while supporting vulnerable people in the community. A team player, you adapt easily to changing priorities and thrive in independent, field-based roles.

Applicants from Naracoorte are encouraged to apply, with flexible work options available.

How to Apply

Has the above caught your interest? Hit the ‘apply’ button now, and include your CV and cover letter addressing the following selection criteria:

1. Experience working in the Community Services sector with complex clients who may have experienced mental health challenges, drug and alcohol misuse, homelessness or financial hardship.
2. Proven ability to build effective relationships with clients, support agencies, service providers and work collaboratively to achieve positive client outcomes.
3. Strong organisational skills with the ability to work independently, plan tasks efficiently, and optimise productivity while operating in regional townships across a large geographical area, ensuring adherence to Work Health and Safety practices.
4. High level of computer skills, web-based applications and Microsoft Suite. Experience with client data bases, case note recording and ensuring compliance with policy and procedures.
5. Strong analytical and problem-solving skills, including the ability to manage disputes and complaints effectively.
6. Whilst tenancy and property management experience are preferred, the candidate must have experience in understanding and adhering to legislation and work-related procedures.

A copy of the position description can be found at https://unityhousing.org.au/available-positions/housing-officer-regional/. Email enquiries about this role can be directed to [email protected]. Please note that Unity will not be accepting recruitment agency submissions for this position.

Unity Housing is an equal opportunity employer committed to building a diverse workforce. We strongly encourage Aboriginal and/or Torres Strait Islander Peoples to apply. We are dedicated to making our recruitment process accessible and can provide reasonable adjustments as needed. If you require any support or adjustments to participate in the process, please let us know.

Applications close: Monday 31 March 2025 09.00AM