Hi there!

To apply, please include your resume and brief cover note, explaining why you're the best fit for the role. We work with the worlds best brands and are seeking an A-Grade player with a positive, “can't stop me ” attitude who can rise to any challenge and keep calm under pressure. Also - we like to have fun! ;)

The Company

Based in Sydney’s tech hub, Chippendale, Polite Playground creates live digital brand engagements for the social generation. With the perfect blend of cutting-edge tech, interactive experiences, and a powerhouse team, we bring hype to any activation.

As a leading agency in digital and brand activation, we are pioneers in social technology for events. With 14 years of industry experience and a proven track record, we’re the go-to partner for world-renowned clients like Bumble, Instagram, Facebook, and global brands such as Coca-Cola, MasterCard, ANZ, Microsoft, Virgin, and Adidas—just to name a few.

• Polite Playground - Website - https://www.politeplayground.com.au/
• Polite Playground - Instagram - https://www.instagram.com/politeplayground/?hl=en
• Polite Playground - Vimeo - https://vimeo.com/politeplayground
  

The Role

We’re on the lookout for a natural born leader. A Senior Account Manager who thrives on exceeding client expectations with their can-do, solution-oriented approach to events and marketing campaigns. The ideal candidate will lead their team by example, offering guidance, support and contributing to a positive agency culture.

Reporting directly to the agency founders, you’ll play a pivotal role in ensuring daily operations align with our long-term growth strategy. You’ll oversee a team of account managers and event producers, focusing on mentorship, development, and seamless execution of high-impact campaigns.

As a team leader, you'll drive the planning, coordination, and execution of experiential marketing events and live digital activations. If you're a creative thinker, an organized multitasker, and passionate about bringing innovative ideas to life, this is the opportunity for you.

You'll tick all the usual boxes - excellent budget and project management, a relentless drive to exceed expectations, a strategic mindset to optimize costs and efficiencies, and a hunger for seeking out and securing new business opportunities.

With 2025 shaping up to be one of our biggest years yet, we’re searching for a go-getter ready to grow with the business—someone eager to push their own career forward in a nimble, fast-moving, and innovative agency..

Who & what we’re looking for

• Proactive, solutions-driven mindset with the confidence to work autonomously while fostering a strong team culture.
• Highly organized and detail-oriented, with a strategic approach to systems and processes.
• 5+ years of experience in event production, experiential marketing, or a related field, with a proven track record of leading successful campaigns.
• Expertise in live digital activation tools, virtual event platforms, and AV production, with the ability to integrate tech seamlessly into activations.
• Demonstrated project management experience, including budgeting, timeline management, and resource allocation.
• Exceptional client service skills, with the ability to build and maintain strong relationships with high-profile brands and partners.
• Strong commercial acumen, with experience identifying and securing new business opportunities.
• Proficiency in CRM systems (Salesforce, HubSpot, Pipedrive or similar) and strong data management skills in Excel, Google Sheets, or AirTable.
• Excellent communication and leadership skills, with the ability to mentor and develop junior team members.
• Confident decision-maker with sound judgment, diplomacy, and the ability to problem-solve under pressure.
• Ability to thrive in a fast-paced environment, managing multiple projects while maintaining a high standard of execution.
• Bachelor’s degree in Marketing, Communications, Business, or a related field.
  

What you’ll be doing

• Lead end-to-end project management for experiential marketing campaigns, live activations, and digital projects, ensuring seamless execution from concept to completion.
• Drive business growth by identifying new sales opportunities, contributing to pitches, and nurturing client relationships to secure repeat business.
• Act as the primary client contact, managing expectations, providing strategic counsel, and ensuring exceptional service delivery across multiple accounts.
• Oversee event production including budgeting, sourcing suppliers, briefing vendors, preparing run sheets, site plans, and managing on-site execution.
• Manage digital activations by coordinating the development and implementation of interactive experiences, working with developers, designers, and tech teams.
• Lead internal communications by working cross-functionally with creative, production, and operations teams to align on project deliverables and timelines.
• Mentor and manage junior team members, fostering a collaborative and high-performance culture within the agency.
• Ensure smooth logistics and operations, overseeing timelines, production schedules, risk management, and compliance requirements for all activations.
• Analyze campaign success through post-event reporting, data insights, and client debriefs to refine strategies and drive future success.
• Stay ahead of industry trends by bringing fresh ideas, innovative technologies, and experiential solutions to enhance client campaigns and agency offerings.

The Nitty Gritty

This is a full-time role with the option to WFH 2 days a week. You'll work hard and be rewarded with opportunities to work with some of the world's biggest brands at Australia's biggest events, while learning valuable skills to set yourself up for a career in agency account management / brand management. Your excitement for the industry and passion for innovation and growth will see you excel with us!

Salary

Circa $90-110k remuneration package based on experience.