Telephone Health Coach - Get Healthy Service
Helping people live healthier lives – one call at a time.

Call out 📢 to all Exercise Physiologists in Sydney: Ever wish you could make a real difference in someone's life—without even leaving your desk?

As a Telephone Health Coach with Diabetes Australia’s NSW Get Healthy Service, you’ll do just that. You’ll be that trusted voice guiding people toward healthier habits—encouraging them, supporting them, and celebrating their wins. And the best part? It’s all done over the phone. No traffic, no waiting rooms, just meaningful conversations that change lives.

This role is for you if:

• You’re a health professional, preferably an Exercise Physiologist who thrives on helping people make real, lasting changes.
• You have 3 years of relevant clinical experience post grad and APRHA accredited or equivalent.
• You love the idea of coaching—motivating people to set and achieve health goals that fit their lifestyle.
• You know how to really listen and use motivational interviewing techniques to empower people to take control of their health.
• You can manage a caseload, keep accurate records, and hit completion targets while keeping each client feeling valued.
• You’re comfortable using technology and data systems to track progress and maintain the integrity of the program.
• Bonus: If you're bilingual, that's a huge plus! Many of our participants speak languages other than English, and your skills could make a world of difference.

What’s in it for you?

Impact: Every call you make helps someone move toward a healthier, happier life.

Flexibility: Work a mix of shifts, including evenings and Saturdays, to fit your lifestyle.

Growth: Be part of a high-performing team and expand your skills in health coaching and chronic disease prevention.

Support: Work alongside a passionate allied health team who share your drive to make a difference.

Purpose: Join an organisation that’s all about empowering people to live well with and beyond diabetes.

Salary packaging benefits – Maximise your take-home pay by using pre-tax dollars to pay for certain expenses. This can reduce your taxable income, leaving more money for you to spend or save.

What does your day look like?

You’ll be calling people enrolled in the Get Healthy Service, guiding them through assessments, setting realistic goals, and coaching them through their journey. You’ll also identify and manage referrals and ensure data is recorded accurately. Your approach will be person-centred, inclusive, and driven by best-practice coaching methods.

Ready to pick up the phone and change lives?

If this sounds like you, hit APPLY NOW and let’s talk! At Diabetes Australia, we value diversity and inclusion. We encourage applicants from all backgrounds, including those living with a disability, returning to the workforce, or from underrepresented communities. Let’s make a difference together.

Please note you will be requested to complete a Working with Children and National Police Check for this role, thank you.