Telephone Health Coach

Diabetes Australia
Milton, QLD
A$88,000-$90,000 p/a + Super + Salary Packaging!
Healthcare & Medical → Other
Full-time
On-site

Posted 8 days ago


Join our ‘My Health for Life’ team as a Health Coach!

Diabetes Australia are seeking an experienced health coach to join us at our Brisbane office in Milton. We have a full-time and part time opportunity available; the part time role is 3 days per week.

Why Diabetes Australia?

  • Make a real impact: At Diabetes Australia, your work directly contributes to improving the lives of 1.5 million Australians living with diabetes. Your role will be pivotal in helping us design and implement strategies that make a difference.
  • Be part of a compassionate team: Our values of compassion, commitment, accountability, authenticity, and collaboration guide everything we do. You'll be part of a team that cares deeply about making a positive impact.
  • Professional growth: We value expertise and innovation. With us, you'll have opportunities to develop your skills, contribute to projects, and grow your career in a supportive environment.
  • Inclusive and supportive culture: We believe in inclusiveness and community, and genuinely value diversity and cultural capability. Your voice matters, and you'll find a welcoming environment where every team member is valued.
  • Balanced work environment: Enjoy a balanced approach to working from home and the office, 2 days in the office/3 days from home.
  • Focus on wellbeing: We prioritise employee health and wellbeing with access to a free and confidential Employee Assistance Program (EAP) for our employees and their immediate family members.
  • Generous salary packaging: Increase your take-home pay by paying certain expenses using pre-tax dollars, up to $15,900 a year.

Role purpose:

Reporting to the 'My health for life' Telephone Health Coach Coordinator, you will be part of an allied health team responsible for delivering a state-wide telephone-based risk assessment and behavior change program. This is aimed to reduce the risk of type 2 diabetes and cardiovascular disease through lifestyle modification.

Key responsibilities:

  • Conduct outbound coaching calls to participants enrolled in the My health for life program and flexibility of work hours to cover 8am-8pm.
  • Deliver six sessions to each participant over a six-month period.
  • Utilise motivational interviewing techniques to support enrolled participants to identify key behavior change goals and implement strategies to improve their overall health and wellbeing.
  • Program scheduling and delivery to a dedicated client load ensuring the ongoing efficiency of the Telephone Health Coaching service.

Required Capabilities:

  • A tertiary qualification within health or a similar field.
  • Demonstrated experience in delivering participant education programs utilising a behaviour change approach.
  • Must have experience in delivering telephone-based health coaching interventions or similar health programs directed to individual clients.
  • Demonstrated time and work prioritisation skills.
  • Demonstrated experience in meeting targets within a performance environment.
  • Intermediate (or above) skills in utilising computer-based programs or software requiring accurate data collection, data integrity and timely reporting
  • Work and communicate effectively within a team.

Read more about our 'My Health for Life' Program - https://www.myhealthforlife.com.au/ and see what part you will have in contributing!

Additional information:

  • National Police Checks are a mandatory requirement, we appreciate your cooperation.
  • Some afterhours work may be required for the role.

Diabetes Australia is proud to be an equal opportunity employer committed to fostering a diverse and inclusive workplace. We actively encourage applications from candidates of all backgrounds. We believe a diverse and inclusive workforce enriches our collective experience, fosters innovation and promotes a welcoming environment for everyone.


About Diabetes Australia

Milton, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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