Operations Manager - SIL

Join a leading, renowned NDIS provider committed to enriching the lives of people with disability through exceptional care, innovation, and community connection. As a Shared Living Operations Manager, you’ll play a pivotal role in shaping high-quality supported living services, driving operational excellence, and leading a dedicated team to make a meaningful difference every day.

Why This Role?

This is more than just an operational leadership role—it’s an opportunity to drive change, foster inclusion, and enhance the lives of clients and their support networks. You’ll be part of a forward-thinking organisation that values collaboration, innovation, and continuous improvement, ensuring services remain at the forefront of disability support.
The Role at a Glance As a key leader within the Disability Services division, you’ll oversee a cluster of shared living services, ensuring that clients receive high-quality, person-centred care tailored to their needs and aspirations. You’ll lead and mentor teams, develop strategic partnerships, and ensure services operate efficiently within NDIS guidelines.

Key Responsibilities

• Lead & Inspire – Cultivate a values-driven, high-performing team that puts clients first.
• Service Excellence – Oversee and enhance the quality, safety, and effectiveness of shared living services.
• Strategic Growth – Identify opportunities to expand and optimise services while maintaining financial sustainability.
• Stakeholder Engagement – Build strong relationships with clients, families, support staff, and external providers.
• Innovation & Change – Drive continuous improvement, embedding best practices in disability support.

Who We’re Looking For

• A passionate leader with experience in disability, community, or healthcare services.
• Strong operational management skills, with the ability to balance people, performance, and financial sustainability.
• A natural collaborator who can foster relationships with clients, teams, and key stakeholders.
• An adaptable problem-solver with the ability to lead through change and drive innovation.

What’s in It for You?

• A chance to lead within a highly respected NDIS provider known for excellence in disability support.
• The opportunity to work closely with clients and teams, making a direct impact on their quality of life.
• Flexible working arrangements with a mix of on-site engagement and remote work options.
• A supportive leadership team dedicated to professional development and growth.

Before applying: You MUST have management (not just team leader) experience within NDIS and specifically within SIL homes

Salary: up to $120k + Super + Salary Packaging
Potential for relocation packages for candidates outside of Sydney.

Please click apply or contact:
Laura - 0435 554 593 // laura@brightsiderecruitment.com.au