Skills:

• A commitment to delivering high levels of customer service.
• Must be able to follow processes and procedures to meet the standards.
• High attention to detail and well-developed communication skills
• Ability to multi skill and prioritise duties and work in a team environment.
• Previous experience in a similar position or within the retail automotive industry would be desirable.
• Well-presented and professional in all dealings
• Customer focused and friendly

Duties:

• Answering of incoming and returning booking inquiries calls.
• Manage email inbox enquiries and responding to request or queries.
• Greeting customers as they enter the store and assist them with service requirements and booking.
• Able to navigate through account workshop management.
• Require skills with computers.

Employer questions:

• Which of the following statements best describes your work right in Australia?
• How many years of administration experience do you have?
• Do you have experience of automotive experience?

Requirements:

• Able to work from 7:30 – 4:30 Monday to Friday
• Have at least 2 years of experience in customer service
• Have Australian working rights (Australian resident or citizenship)
• Physically fit to work in the automotive industry

Contact number: 0452096029 (Louis - HR)