IT Traineeship and Support Technician – Join Our Growing Team!

An excellent opportunity is now available for a motivated and enthusiastic individual with a passion for IT and a drive to succeed to join the Total Solutions IT technical support team. This is a full-time, in-office position based at our Albury CBD office, with occasional on-site client support as required.

At Total Solutions IT, our mission is to:

• ENGAGE with clients like no other technology company
• EMPOWER business through technology
• ENHANCE business with leading-edge systems and solutions

In our quest to be the most respected IT partner in Albury-Wodonga and the North East Victorian region, we are committed to “getting it right the first time.” As part of our continued year-on-year growth, we are expanding our team to provide outstanding technical support to our clients.

About the Role

Your role will be primarily phone-based and includes (but is not limited to):

• Network/desktop break-fix support and deployment
• General hardware support, maintenance, and upgrades
• Routine maintenance and general IT duties
• On-site client support (as required)

We are also offering a Traineeship Opportunity for candidates eager to build a career in IT. If you are a quick learner with a positive attitude, this role will provide you with hands-on experience across a wide range of technologies and the chance to develop your IT skills under the guidance of experienced professionals.

What We’re Looking For

We are looking for someone with:

• Excellent verbal and written communication skills
• A customer-focused mindset with a desire to solve problems and assist clients
• A current driver's license
• Availability to work from our Albury office (remote work is not available)

Previous experience in IT support or customer service, and a diploma or degree in IT (or a related field), is highly desirable but not essential. This position is ideal for both entry-level candidates and those pursuing a career in IT through a traineeship.

Why Join Us?

At Total Solutions IT, we offer:

• The opportunity to advance your career in IT
• Exposure to a diverse range of technologies
• A supportive work environment in a rapidly growing Australian-based company
• Mentorship and hands-on learning through our traineeship program

This role is for an immediate start. A full police check will be required as part of the recruitment process.

How to Apply

This is a fantastic career opportunity to join an established, forward-thinking IT team. If you are ready to take the next step in your career, please forward your cover letter and resume by selecting the ‘Apply for this Job’ button below.