About Us

Established in 2004, Aspira Business and Financial Services is a leading Australian financial services firm dedicated to empowering individuals and businesses to achieve their financial goals. Our comprehensive suite of services spans accounting, business advisory, financial planning, insurance, mortgage, and finance.

Our Culture

At Aspira, we foster a dynamic and supportive work environment that encourages professional growth and personal development. Our culture is built on collaboration, where diverse strengths and ideas combine to deliver outstanding results for our clients. Continuous learning is at the heart of our culture, with opportunities for skill enhancement and career advancement.

Key Responsibilities:

• Working from the Aspira Newcastle Office (The Junction)
• You will be the first person to meet people with a smile. Utmost professionalism and appearance are imperative
• Reception duties – answering & directing incoming calls, incoming & outgoing mail, scanning and general office duties
• Enter client details accurately into our database (CRM)
• Complete daily mail run and maintain adequate stocks of stationery, Australia Post supplies
• Other administrative duties as required
• Assist with client onboarding processes, including preparation of welcome packages and initial documentation.
• Previous experience in an office environment
  

About You:

You are a customer-focused individual with excellent communication and people skills. You will be able to recognise and respond to competing priorities to create an effective and efficient office environment.

To Be Successful in This Role, You Will Possess:

• You will be happy to be the "Face" of Aspira Business & Financial Services and be seated in the reception
• Demonstrated and extensive knowledge of MS Excel, MS Word & MS Outlook
• Ability to work positively as part of our Administration team with the ability to problem-solve customer enquiries and demonstrate initiative
• Exceptional relationship and communication skills
• High level of attention to detail, customer service focus, personable demeanour
• Experience in Bookkeeping/Finance/Legal offices is beneficial but not essential