About the Organisation:

This charming mid-tier firm is widely known in the market for their excellent service and support to many local and larger businesses and clients. They currently have a strong team of 54 employees across three office locations and are steadily growing each year! Having started as a suburban firm in 2010, their ability to beat their turnover targets each year comes down to one key strategy: putting their employees' growth and happiness at the forefront of everything they do.

They are seeking an experienced Client Services Officer to join their busy Stafford office to help support a Director and team of accountants. The firm currently has 3 CSO's and is looking to bring on another so that each Business Services team will have one dedicated administrator. This Director is extremely friendly, loves a good conversation and prioritizes a fantastic work-life balance!

Key responsibilities:

• Liaising with the ATO regarding payment plans and client information
• Act as primary source of contact for clients, addressing inquiries and offering support
• Sending out completed tax-returns, BAS', and other client work to the relevant bodies (e.g., ASIC)
• Assisting with client onboarding and document collation
• Directly support the Director and accountants in various tasks to enhance client relationships

Skillset and Experience:

• 2+ years' experience working in a public practice accounting firm as an administrator (or relevant role!)
• Experience liaising with and completing documentation in association with the ATO and ASIC
• Experience with Xero Practice Manager (XPM) and Microsoft Suite (ideal!)
• Someone who loves working in a fast-paced environment with a social and supportive team
• Someone who is motivated by growth and would be interested in growing into a Practice Manager

The Benefits:

• WFH options (1 day per week after probation!) | Flexible with number of days or hours in the week (e.g., school hours)!
• Phenomenal team culture with ongoing events (quarterly functions, staff lunches, birthday celebrations etc!).
• Fantastic location with free parking onsite!
• Ongoing growth opportunities for constant development (which has led to incredible retention and promotion in the team!)
• Open-door policy for constant support and collaboration with Directors and other team members

To Apply:
If you're an experienced administrator looking for a role that offers you amazing support and flexibility, while growing your career - please apply directly via our website at www.abacushumancapital.com.au/jobs