Systems Analyst

Full time

Fixed term contract: Two years

Location: Work from anywhere in the western Victoria region, some travel required

Western Victoria Primary Health Network

About Us

Western Victoria Primary Health Network (WVPHN) is responsible for increasing the efficiency, effectiveness and coordination of health services for patients, particularly those at risk of poor health outcomes.

Working together with community and health industry partners, WVPHN is committed to strengthening the primary healthcare system, based on local needs. Our four regional centres in Ballarat, Geelong, Horsham and Warrnambool, drive local engagement and ensure strong rural and regional connections, through the development of local community and clinical councils.

Benefits of working with Western Victoria PHN

At WVPHN we celebrate diversity within and outside of our organisation. We consciously remove barriers and enable an environment for all to belong, feel welcome and be heard. This aligns with our organisational values of Respect, Connect and Lead.

We also pride ourselves on being a supportive and flexible working place that offers a great range of benefits:

• Generous salary packaging options up to $15,900 + $2,650 meals and entertainment
• Professional development allowance ($1,200 per year per FTE) and leave.
• Family friendly and flexible working arrangements
• Collaboration with passionate, likeminded professionals
• Option to purchase additional leave.
• Additional leave between the Christmas and New Year period
• Up to 12 weeks paid parental leave.
• Employee Assistance Program

About the Role

As a member of the Information Systems (IS) Team, you will play a role in contributing to the administration, security, innovation, optimisation, documentation, reporting, training and support of ICT and Information Systems across WVPHN. In this role, you will have the opportunity to work with the latest technologies and contribute to business processes.

Duties include:

• Application and system specialist for on prem and cloud-based solutions including system configuration, account administration, role provisioning, upgrades, and testing
• Providing level 1 and 2 systems technical support by addressing and resolving queries and requests in a timely manner
• Support the Manager of Information Systems and ICT with project management and coordination of IT and system solutions to ensure smooth and successful delivery
• IS related component of workforce management activities and training including onboarding and offboarding
• Contribute to the review, design and development of new policies, information systems, and ICT solutions and promote internally
• Expand the usage of the M365 product suite to deliver sustainable enhancements to organisational productivity

Key Selection Criteria:- please address in your application

• A passion for information technology and systems with a genuine desire to consistently deliver high-quality outcomes
• Experience troubleshooting and problem-solving systems, with a proven track record of swiftly diagnosing and resolving level 1 and 2 technical issues
• Demonstrated experience in the design and development of Microsoft Forms, Power Automate Flows, PowerApps, SharePoint Document Libraries and Lists
• Demonstrated experience in continuous improvement of information systems
• Experience and/or knowledge of Microsoft Admin Centers
• Experience administering various information systems
• Demonstrated experience in exceptional time management skills
• Desirable: Experience in the development of SQL reports & PowerBI
• Desirable: Experience in the Health or Not-for-Profit sectors

Employment requirements:- please address in your application

• Be prepared to undergo a National Police Check, prior to appointment
• A current Victorian driver’s licence
• Working rights in Australia (visa, permanent resident, citizen)

How to Apply

This is a highly attractive role and we are keen to find the right person, therefore we will be actively contacting applicants during the recruitment process to shortlist for suitability. Please don’t delay in submitting your interest!

Email applications to [email protected] by: 5pm, Tuesday 25 March 2025

Please include:

1. CV
2. Cover letter
3. Statement addressing the key selection criteria and employment requirements listed above

The full position description, including further detail about the role, is available from our website: https://westvicphn.com.au/about-us/wvphn-careers/

For further information regarding this position, please contact:

Bernie Gawalski, Manager Information Systems & ICT

E: [email protected]

P: 03 5222 0882