ABA Trades Mission

“To deliver the best solutions to our customers by developing the best tradespeople”

About Us

Operating locally for over 15 years, ABA Trades Group is a well-established, family-owned, maintenance trade business based in Stepney. Providing exceptional services and products across the Adelaide metro area. We take pride in our commitment to our team, providing them with training to ensure that we have the best tradespeople in the industry.

At ABA Trades Group our Main focus is Culture. We have a strong and close team that support one another and help lift others that need assistance. We believe if we can make your environment fun and exciting you will believe in our purpose and mission and help us achieve our goals.

Your Role:

We’re looking for an energetic and enthusiastic team member to be the voice of our business. As an office assistant, you'll be helping both office administrative work and clients with inquiries, and providing fantastic customer experience. You'll thrive in a fast-paced, fun, and collaborative environment, where your customer service skills truly shine.

Key Responsibilities:

• Answer inbound calls and emails, providing exceptional customer service and addressing inquiries.
• Manage employee records, ensuring they are up-to-date and compliant with company policies and regulations.
• Provide assistance in handling HR-related inquiries from employees
• Oversee day-to-day office operations and ensure all administrative tasks are completed efficiently and on time.
• Ensure that all customer interactions, inquiries, complaints, and resolutions are documented accurately.
• Administrative related works, such as file management, coordinating on boardings.

What We're Looking For:

• 2+ years of experience in a customer service role, preferably in a trades or service industry.
• Experience and knowledge with human resource support roles
• Strong communication skills and a customer-focused attitude.
• Proficiency in using customer management software and Microsoft Office Suite.
• Ability to multitask and prioritize in a busy, fast-paced environment.
• Problem-solving skills with the ability to handle challenging situations calmly and professionally.

Why Join Us?

• Competitive salary with opportunities for growth.
• A supportive and friendly team environment.
• Be part of a well-established company with a reputation for excellence, and strong growth plan.
• Full-time position with stable hours and benefits.

Take a moment to enjoy our culture video, below!