An exciting opportunity has arisen for a dynamic Operations & People Manager to join a highly regarded professional services firm based in Melbourne's inner south-east. This pivotal role will see you take ownership of both human resources and business operations, fostering a high-performing team and driving operational efficiency across the organisation.

Key Responsibilities

Human Resources

• Inspire staff to embrace the company’s vision, purpose, mission, and core values.
• Foster a positive workplace culture that enhances employee attraction, engagement, and retention.
• Implement and manage initiatives to build high-performance teams.
• Oversee the KPI review process and performance manage staff to attain outstanding results.
• Develop and execute training and development programs.
• Design and implement talent acquisition strategies.
• Manage the implementation of succession planning initiatives.
• Oversee the entire employee lifecycle, including recruitment, onboarding, performance management, coaching, drafting contracts and employee letters, and offboarding.
• Support probation reviews and exit interviews.
• Maintain accurate employee records and data.
• Draft employee correspondence and documentation including position descriptions, contracts, and policies.
• Ensure compliance with employment legislation and company policies.
• Manage OH&S and workers’ compensation claims, including return-to-work coordination.

Business Operations

• Deliver business-wide operational objectives from end to end within set timeframes.
• Manage and personally execute various operational projects.
• Analyse data and prepare reports on operational matters.
• Ensure adherence to processes, policies, and frameworks.
• Develop templates, processes, documentation, and processing manuals.
• Maintain data integrity and accuracy at all times.
• Support marketing and communications strategies, including content creation and industry award submissions.

Compliance

• Foster a culture of compliance excellence.
• Operationalise and embed various compliance initiatives across the business.
• Support successful internal and external audits.
• Work with stakeholders to mitigate risk and improve response protocols.
• Prepare reports and file documents with relevant regulators and authorities.
• Stay up to date with industry trends and changes in relevant regulations.

Skills & Experience

• Experience with progressive HR management.
• Strong knowledge of HR practices, employment law, and compliance requirements.
• Proven track record in building and managing high-performing teams.
• Tertiary qualification in Human Resources or a related field (highly advantageous).
• Experience in process development, documentation, and training.
• Proficiency in MS Office Suite.
• Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels.
• Strong analytical, problem-solving, and decision-making abilities.
• High degree of autonomy with a collaborative approach.

About the client

Our client is a highly regarded professional services firm based in Melbourne’s inner south-east. With a reputation for excellence and a strong commitment to delivering outstanding client outcomes, the business is experiencing significant growth. As a result, they have created this brand-new role to support their expansion and ensure continued success.

With a collaborative and high-performing culture, this firm offers an exciting opportunity to be part of a dynamic environment where your contributions will be valued. Conveniently located with onsite parking, this is a fantastic chance to join a thriving business and play a key role in its ongoing development.

Benefits

• Competitive salary
• Dynamic organisational culture
• Comprehensive benefits package, including onsite secure parking
• Performance-based bonus structure

How to Apply

If this opportunity interests you, please apply now via the link.
At Sharp & Carter, we have a range of Executive Assistant positions available. If this role isn’t a perfect match, we’d be happy to discuss your career goals and other opportunities.

For more information, please contact:
Bridgette Meaden
[email protected]
0484 381 458