Company

This is a large and respected Aged Care provider who strives to create proud communities where residents live their best lives. They attract exceptional talent from across the market and maintain a high retention rate for good reason.

Role

Seeking a dedicated and dynamic Residential Care Rostering Team Leader to join the team. This pivotal role involves leading the Residential Care Rostering team and implementing an integrated workforce planning capability. You will be responsible for delivering operational excellence through reliable resource capacity and demand forecasting, real-time monitoring, rostering optimisation, process governance, and associated reporting. The position requires collaboration with key stakeholders to develop and maintain operational resource plans and to anticipate current and future workforce needs.

• Develop and implement workforce planning strategies in collaboration with relevant stakeholders.
• Manage quarterly care minute reviews and update workload planners.
• Ensure compliance with legislation, regulations, and industry standards.
• Continuously review and improve rostering processes, systems, and practices.
• Lead and develop a high-performing rostering team, fostering a supportive and collaborative environment.
• Manage relationships with third-party labour providers and ensure accurate time and attendance reporting for payroll processing.

Person

The ideal candidate will have a strong background in workforce and resource planning, particularly within the residential aged care or public health sector. You will demonstrate compassion, empathy, and the ability to build meaningful relationships. Strong leadership skills, including the ability to motivate teams and manage performance, are essential. You will also have a working knowledge of relevant legislation and regulations, such as the Aged Care Quality Standards and Fair Work Act, and experience with workforce management software.

• Demonstrated understanding of workforce and resource planning methodology and practical application.
• Extensive experience in workforce planning and roster management in residential aged care or public health.
• Proven experience in leading workforce rostering teams.
• Strong decision-making skills that balance commercial outcomes with customer experience.
• Excellent written and verbal communication skills.
• Tertiary qualifications in business administration, finance, human resources, healthcare management, or a similar field (desirable).
• Availability to work during operational hours (9am to 5pm) and willingness to travel locally, intrastate, and interstate as required.

Apply

If you are passionate about improving the lives of seniors and have the skills and experience we are looking for, we would love to hear from you.

To apply for this position, submit your CV in WORD format via Seek.

Applications may take 3 - 5 days to process and due to high volumes of applications only successful applicants will be contacted.