At Peninsula, we believe in fostering a culture of excellence, collaboration, and growth. Our vision is simple: we are focused on providing affordable expert advice on Workplace relations & Health & Safety for a fixed fee, too small to medium businesses - the backbone of the Australia economy.

Over the last 14 years, we have grown and are Nationally recognized as the leader of HR and H&S advisory, supporting over 30,000 businesses in Australia. With offices across the world, you will be joining a team of over 4,000 employees servicing over 145,000 clients making us the largest provider & THE global leader in our space.

Why You Should Join Us:

• Career Growth: We believe in nurturing talent. With clearly defined career paths, you’ll have the opportunity to advance into senior roles and shape your professional journey.
• Rewards & Recognition: We love to reward and recognise our people. This ranges from monthly super service awards where you receive $1,000 and a day off, through to Company Profit Share and Global MVP awards.
• Collaboration is Key: Work alongside passionate colleagues across departments, fostering a truly collaborative spirit.

As a key player in our finance team, you'll be at the heart of our business, working closely with both internal and external stakeholders to address and resolve queries. Your positive and proactive approach will be essential in building strong relationships and delivering exceptional customer service.

Day-to-day, you'll be:

• Managing a dedicated portfolio of approximately 500 clients.
• Ensuring daily tasks are met within set KPI’s
• Proactively managing overdue debts and implementing effective solutions.
• Working on dispute resolution for missed or overdue payments, ensuring client care is always maintained.
• Working with pace and precision to ensure clients are contacted within SLA - this includes working to minimum benchmarks of success.
• Collaborating with various teams, including Accounts Receivable, Client Experience, and Client Retention.

What We’re Looking For:

• A proven track record in credit or collections.
• Some client care/experience exposure highly advantageous.
• Exceptional communication skills both written and verbal.
• A strong eye for detail.
• A "can do" positive attitude to deliver results.

What are some of our Peninsula Perks?

• Enhanced Leave –we offer up to 25 days in the first year of working with us. As your career grows, we continue to offer even more enhanced leave up to a maximum of 31 days at 5 years!
• Peninsula Profit Share – annual bonus based on the business performance
• Career Pathways - structured career pathways for career progression
• Education Assistance Program - Peninsula values the continued development of our people and we continue to support you with our Education Assistance Program

This is more than just a job; it's an opportunity to make a real impact on the business community in Australia.

Peninsula is an equal opportunity employer and values diversity. We encourage applications from all qualified candidates.

**A note to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes**