3PL Warehouse Administrator & Customer Service Representative

Location: Lytton, QLD 4178
Working Hours: Monday to Friday (Flexible start times available - 6am, 7am, or 8am)
Hourly Rate: $35.39
Immediate Start: ASAP

About the Role:

HOBAN Recruitment is on the lookout for a dynamic and organised individual to join our 3PL Warehouse client as a Warehouse Administrator & Customer Service Representative. If you're a detail-oriented multitasker with a knack for time management, we want to hear from you!

In this exciting role, you'll play a vital part in the smooth running of the warehouse operations, building strong relationships with customers, and keeping everything ticking over efficiently. If you've got experience in logistics, warehousing, or transport, and you're familiar with systems like SAP, this could be the perfect fit for you.

Your Responsibilities:

• Be the go-to point of contact for your customers, ensuring all activities are coordinated effectively.
• Build and nurture strong relationships with your customers to ensure smooth, ongoing communication.
• Manage client orders from start to finish, working closely with the warehouse and transport teams to provide cost-effective solutions.
• Stay on top of Service Level Agreements and pricing structures to ensure accuracy.
• Handle tasks like order management, stock counts, and KPI tracking with precision.
• Ensure all internal duties are completed with the utmost attention to detail and accuracy.

About You:

• Previous experience in logistics or customer service is highly regarded.
• You're proficient in Microsoft Word and Excel; experience with KPI management is a bonus.
• You pride yourself on your high accuracy in data entry and clear, effective communication.
• You enjoy engaging with a diverse range of people, from team members to customers.
• Experience with warehouse management systems, especially SAP, is a plus.
• Must be able to clear a pre-employment Drug and Alcohol test and a National Police Check

Benefits:

• Competitive Pay: Enjoy a competitive hourly rate of $35.39, with opportunities for growth and development.
• Flexible Hours: Choose from various start times (6am, 7am, or 8am) to suit your lifestyle.
• Immediate Start: Get started right away with an ASAP start - no waiting around!
• Supportive Team Environment: Work in a friendly, supportive workplace that values teamwork and mutual respect.
• Career Growth: Opportunities for professional development and advancement within the company.
• Training & Development: Access to ongoing training to enhance your skills and grow your career in logistics and warehousing.
• Values: Work with a company that priortises safety, innovation, respect, integrity, and a customer-centred approach.
• Work-Life Balance: Enjoy a Monday to Friday roster, giving you your weekends back to relax and recharge.
• Employee Recognition: Be rewarded for your hard work with recognition and a focus on internal promotions.
• Health & Safety Focused: Work in a safe environment where health and safety are top priorities.
• Diverse and Inclusive Culture: Join a workplace that values diversity, with a focus on building an inclusive team where everyone feels valued.

How to Apply:

Ready to take the next step? Apply online with your updated resume, and shortlisted candidates will be contacted directly for an interview. We can't wait to hear from you!

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at [email protected] or visit hoban.com.au/adjustments for additional contact details.