Pet Afterlife-Care Services Coordinator

About us

Pet Heaven was established in 2003 and has over 15 years’ experience providing memorable pet burials, cremations, and other funeral services to help families through difficult times. Pet Heaven is part of a network of funeral homes, cremation facilities and cemeteries owned by Propel Funeral Partners which extends to all states of Australia, the Australian Capital Territory and New Zealand. Listed on the Australian Securities Exchange, Propel Funeral Partners is one of the largest providers of funeral and related services in Australia and New Zealand.

About the role

We have an exciting opportunity for a full time Pet afterlife-care services coordinator to join our friendly team based in Townsville. This role is an integral part of the team and is responsible for bringing deceased pets back into our care. We are looking for someone who is an all-rounder, team player with an empathetic and compassionate nature. This is a great opportunity for someone looking gain experience and training in the crematorium industry.

In this role you will:

• Assist in transfer of deceased pets (majority of duties)
• Assist in ordering pet memorials and placement of cremated remains
• Establish and maintain effective communication and relationships with key stakeholders
• Assist in reception duties when required
• Participate in the weekend roster and be available for the after hours on call roster

To be successful in this role you will need the following:

• Availability to participate in the after hours and weekend on-call roster
• A current drivers licence
• Well groomed and professionally presented
• Proficient computer skills
• Physically fit to fulfill the requirements of the role
• Effective time management and organization skills

Prior industry experience is highly desirable, although, not required, full training and education will be provided to the right applicant.

If this sounds like the right role for you, please apply via SEEK with your resume and cover letter.

Only those applicants who meet the criteria will be shortlisted and contacted for an interview.