To perform this role it is essential that the incumbent is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991.

About us
Moreton ATSICHS operates a growing network of healthcare clinics for local Aboriginal and Torres Strait Islander people. Our model of care provides holistic health and wellbeing services to support our Community across their lifespan. We bring together primary care, allied health, dental, mental health and wellbeing, maternity and early childhood, disability services, specialist services, and aged care as one team focussed on clients’ individual needs and goals.
We are an integrated team working together to improve the health and wellbeing of our Community. Our network is growing across Caboolture, Morayfield, Strathpine, Deception Bay, and Margate – now there’s an opportunity for you to be part of a great team making a real difference in people’s lives.

About the role
As a Welcome Officer, you will play a vital role as the first point of contact for community members and visitors. The role is dedicated to creating a culturally safe and supportive welcoming environment, ensuring all individuals feel respected, valued and support as they seek our services. The role will guide community members through MATSICHS services, offering tailored support to help clients navigate the services available. Through providing cultural appropriate approach, this role is essential in strengthening connections and empowering community.

• Demonstrating respect and fostering propa conduct by welcoming and greeting our community members and visitors ensuing culturally respectful and inclusive environment
• Support & Guidance – Assist ATSI community members in accessing relevant services within the clinic.
• Cultural Liaison – act as liaison between the community and service providers to ensure culturally appropriate service delivery.
• Connect community members to relevant internal services with a smooth handover
• Work in collaboration with the Community Liaison Officer to ensure practices which foster integration, collaboration and cohesion within the clinic and across MATSICHS
  

About you

To perform this role it is essential that the incumbent is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991.

• Current C Class Drivers Licence (QLD)
• Current Criminal History Check
• Current QLD Blue Card – Required prior to your commencement
• Current CPR Certificate (willingness to obtain upon commencement)

What we offer
At IUIH we recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees, and people with disability.

• At IUIH ‘Our Collectivity is Our Strength’.
• Work as a valued member of a multi-disciplinary team to improve the health outcomes of Aboriginal and Torres Strait Islander clients.
• We are a diverse and inclusive workplace that invites applications from all people.
• Be part of Australia’s largest community controlled Aboriginal Health Service.
• Access to “Growing Our Own Opportunities” through in-house training and programs.
• Weekly Staff Wellness activities and all staff ‘Gather and Grow’ yarns and award ceremonies.
• Competitive salary plus salary sacrifices of $15,899
• 11.5% Super contribution

To find out more about our services, Community, and work life, visit moretonatsichs.org.au

APPLICATIONS CLOSE – Midday Monday 24 March 2025