Patrol Operations Manager
Southern Cross Protection
Posted 5 days ago
About us
At Sothern Cross Protection we pride ourselves on maintaining a secure and safe environment for our employees, clients, and visitors. We are seeking a Service Delivery Manager with extensive knowledge and experience in the security industry.
In this role you will be collaborating with respected clients across Victoria, ensuring they are provided with the best service possible. Your key responsibilities are to visit client sites, prepare portfolio budgets, and manage the performance of Branch Managers, Supervisors and Patrol Officers.
Responsibilities:
- Conduct audit assessments and training with Branch Managers, supervisor, and Patrol Officers
- Deliver a safety conscious culture across the VIC patrols portfolio
- Maintain healthy and positive relationships with clients, and attend client meetings
- Lead by example and mentor Branch Managers, supervisor, and Patrol Officers
- Create performance improvement initiatives across the portfolio
- Attend Monthly supplier meetings
- Ensure compliance to client contracts and service agreements
- Prepare and provide monthly client reports for key clients where required
Qualifications:
- Victorian Security Licence
- Prior security management experience (desired)
- Proficient in Microsoft Office suite
- Proven ability to develop and implement comprehensive security action plans and procedures
- Knowledgeable in Work Health & Safety legislation
- Experience in a client facing role (desirable)
We look forward to hearing from you. If you wish to learn more about Southern Cross Protection, then we encourage you to please visit our website as detailed below.
Southern Cross Protection is proud to be an equal opportunity employer.
Southern Cross Protection Pty Ltd
ABN: 93 094 077 255
www.sxprotection.com.au
Master Licence Number: VIC 76393041S
About Southern Cross Protection
We believe that every person is entitled to work at their own business, free from asset loss and in a safe and secure community. We provide intelligence based solutions executed with precision. These solutions always demonstrate the utmost care for our customers.
Since our foundation post-WWI in Melbourne it has been our goal to be a progressive and pioneering security company. Today, as a market leader in patrol services we strive to live up to our reputation, provide value to our clients and operate a responsive and reliable network with a sense of integrity and duty to the community at large.
We do more than patrol the streets, secure properties and protect assets. As far as security companies go, our goal is to serve. We do this by providing intelligence based protection services based on risk minimisation strategies, that over 4000 clients nationwide rely on for a wide variety of security needs.
As an Australian owned and operated security company we’ve assembled an extensive team of experts, with patrol officers conducting an unprecedented 16,000 patrol visits every night from 28 localised branches across Australia. This means we have the coverage, capability and local knowledge to provide services suitable to you, across Australia.
Source: this is an extract from the company’s own website
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