Are you technically skilled with a keen aptitude for solving problems? Do you have a deep passion for technology, paired with the expertise in troubleshooting and repair?

If you're seeking an opportunity to take your technical skills to the next level, we invite you to become a part of our dynamic team at our Sydney Office.

Company Overview:

Established in 1986 Practical Peripherals Corp Pty Ltd (PPC) is a 100% Australian owned and operated company. Over the years, we have grown to become Australia’s leading supplier of desktop plastic card printers and card issuance systems. With a reputation for excellence and a commitment to customer satisfaction, we are seeking a skilled Field Technician to join our team and make a real impact.

Role and Responsibilities:

You will be an integral member of our technical support team, ensuring that our clients' systems operate seamlessly and efficiently. Responsibilities include:

• Diagnosing and resolving technical issues on-site and in-house, ensuring minimal disruption to our clients' PVC Card printers and operations.
• Installing and configuring hardware and software solutions tailored to meet clients' unique needs.
• Conducting routine maintenance and system upgrades to optimise performance.
• Collaborating with the support team to provide prompt and effective solutions to complex technical challenges.
• Providing clear and concise documentation of work performed and solutions implemented.
• Establishing and maintaining strong client relationships through exceptional service and communication.

Qualifications and Skills:

• Previous engagement as a Field Technician (A minimum of 2 years' experience is preferred).
• A background in technology, electronics, or related fields.
• Strong problem-solving skills and the ability to think critically under pressure.
• Familiarity with printers or electronics using belts, motors, and gears for feeding paper or plastics.
• Experience with Troubleshooting, Operating System Windows and application software.
• Excellent communication skills, both verbal and written.
• Customer-focused attitude and a commitment to delivering outstanding service.
• A valid driver's license and the ability to travel to client locations.

Why Join Us:

• Competitive remuneration package with performance-based incentives.
• Ongoing training and professional development opportunities.
• Chance to work alongside a supportive and collaborative team.

How to Apply:

If you're ready to embark on a journey of technical excellence and contribute to our clients' success, we want to hear from you! To apply, please send your resume outlining your relevant experience and why you're excited about this role.