This is an incredible opportunity to join a global brand renowned for its strong values and exceptional culture. In this inbound customer service role, you will assist customers with their enquiries and provide operator-level technical support through phone, web, and email.

About the Role:

• Handle incoming calls, answering questions and enquiries.
• Provide basic troubleshooting over the phone to resolve customer issues.
• Perform data entry and job processing.
• Liaise with customers to provide updates on daily operational events.
• Respond to live chat inquiries from the website.

What We Are Looking For:

• Experience working in a call centre environment.
• Previous experience in troubleshooting and technical support.
• Clear and confident communication skills.
• Strong computer and administrative abilities.
• Ability to work effectively in a team and manage multiple tasks.

Location & Benefits:

• Location: Mulgrave
• Benefits: Free onsite parking!

Important: Only candidates with full working rights in Australia are eligible to apply. Visas will not be accepted.

If you're ready to join a dynamic team, hit the Apply button! Interviews will commence immediately.