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Customer Service & Technical Support Representative

Employ
Mulgrave, VIC
A$60,000 p/a + super
Information & Communication Technology → Help Desk & IT Support
Full-time
On-site

Posted 7 days ago


This is an incredible opportunity to join a global brand renowned for its strong values and exceptional culture. In this inbound customer service role, you will assist customers with their enquiries and provide operator-level technical support through phone, web, and email.

About the Role:

  • Handle incoming calls, answering questions and enquiries.
  • Provide basic troubleshooting over the phone to resolve customer issues.
  • Perform data entry and job processing.
  • Liaise with customers to provide updates on daily operational events.
  • Respond to live chat inquiries from the website.

What We Are Looking For:

  • Experience working in a call centre environment.
  • Previous experience in troubleshooting and technical support.
  • Clear and confident communication skills.
  • Strong computer and administrative abilities.
  • Ability to work effectively in a team and manage multiple tasks.

Location & Benefits:

  • Location: Mulgrave
  • Benefits: Free onsite parking!

Important: Only candidates with full working rights in Australia are eligible to apply. Visas will not be accepted.

If you're ready to join a dynamic team, hit the Apply button! Interviews will commence immediately.


About Employ

Hume, ACT, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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