About Us:

PlumberSupplies.com.au is a leading supplier of high-quality plumbing products, catering to both B2C and B2B clients. Our commitment to exceptional service and reliable products has established us as a trusted partner in the plumbing industry. We are seeking a motivated and versatile individual to join our dynamic team and contribute to our continued growth.

Key Responsibilities:

Customer Service & Sales Support:

• Provide outstanding customer service via phone, email, and live chat, ensuring prompt and accurate responses to inquiries.
• Assist B2C and B2B customer orders with internal staff.

Order Fulfillment & Logistics:

• Coordinate the label processing of labels for our Brisbane warehouse and various supplier warehouses nationwide.
• Work closely with the logistics team to ensure timely and accurate delivery of goods.
• Manage inventory levels and assist in stock control processes.

Administrative Support:

• Perform general administrative tasks, including data entry, filing, and maintaining records.
• Support marketing efforts by helping with promotions, newsletters, and customer outreach.

Qualifications and Skills:

• Previous experience in customer service, sales, or a related role (experience in the plumbing or trade supply industry is a plus).
• Strong communication skills, both written and verbal.
• Proficient in using CRM systems, e-commerce platforms, and Microsoft Office Suite.
• Ability to multitask and prioritize in a fast-paced environment.
• Detail-oriented, organized, and committed to delivering exceptional customer experiences.
• A proactive and problem-solving mindset.

Why Join Us?

• Competitive salary and benefits package.
• Opportunity to work in a supportive and collaborative team environment.
• Growth opportunities within a rapidly expanding business.
• Make a direct impact by helping streamline sales, logistics, and customer support operations.

How to Apply:

If you’re passionate about delivering excellent service, supporting sales growth, and contributing to a thriving business, we’d love to hear from you! Please send your resume and a brief cover letter to [email protected]

No recruiters please.