About ByAsia Food

ByAsia Food is a leading player in the FMCG sector, specialising in bringing authentic Asian flavours to the global market. We pride ourselves on delivering high-quality products that cater to the diverse and dynamic tastes of our customers. We’re looking for a talented Logistics Outbound Coordinator to join our team and help us continue to grow.

Job Summary:

We are seeking a highly organised and detail-oriented individual to join our Sales team as an Administrative Assistant. This is an entry-level role where you will play a key part in supporting the daily operations of the sales department. The ideal candidate will have strong communication skills, a willingness to learn, and a positive attitude. This is an excellent opportunity to gain practical experience in a fast-paced sales environment.

Key Responsibilities:

• Data Entry: Accurately enter and update customer and sales data into our ERP and other internal systems.
• Customer Service: Provide friendly and professional customer support via phone, email, or chat, addressing customer enquiries and concerns promptly.
• Sales Support: Assist the sales team with administrative tasks such as scheduling meetings, preparing reports, and managing sales documents.
• Order Processing: You will be responsible for accurately entering all customer orders into our ERP system, ensuring timely and correct processing.
• File Management: Maintain and organise both physical and electronic files related to sales activities, contracts, and customer information.
• General Administrative Duties: Assist with day-to-day administrative tasks to ensure the smooth operation of the sales department.
• Communication: Coordinate with other departments to ensure the sales team has the resources and information needed to meet customer requirements.

Skills & Qualifications:

• High school diploma or equivalent (some tertiary education is preferred).
• Basic proficiency with office software (Microsoft Office, Google Suite, etc.).
• Strong attention to detail and organisational skills.
• Excellent written and verbal communication skills.
• Ability to handle multiple tasks and prioritise effectively.
• A positive attitude and eagerness to learn.
• Previous experience in an administrative or customer service role is an advantage but not essential.