Logo for Specialist Assessors | Work From Home NSW

Specialist Assessors | Work From Home NSW

Complete Staff Solutions Pty Ltd
Orange, NSW
A$37.33 p/h
Government & Defence → Government - State
Contract
Remote

Posted 7 days ago


NSW Government is looking for multiple Specialist Assessors to assess grants for those affected by recent natural disasters.

  • 3 Month Contract
  • ASAP Start
  • Work from Home (Must be located in NSW)
  • $37.33/ hour = super
  • 7 hours/day (8am-5pm) Mon - Fri

As a Specialist Assessor, you’ll play a key role in making fair, timely, and accurate determinations for customers. You'll be the go to expert for complex cases, providing support to both customers and your team. You’ll also:

✔️ Assess applications and make informed decisions based on regulations and policies
✔️ Support customers by providing clear, professional, and empathetic communication
✔️ Assist with team management, helping guide assessors and ensuring KPIs & SLAs are met
✔️ Resolve escalated issues, including complaints and correspondence
✔️ Coach & mentor team members to build their confidence and expertise

About You

We’re looking for someone who is:

Customer-focused – You love solving problems and delivering great service
Detail-oriented – You can assess information carefully and make sound decisions
A team player & leader – You enjoy supporting others and keeping things running smoothly
Adaptable – You thrive in a dynamic environment and are quick to learn new processes

Bonus points if you have:

  • Experience in customer service (face-to-face or phone-based)
  • Knowledge of grants, rebates, or vouchers (not essential – we can train you!)
  • Experience in team support or leadership (a great opportunity to step up!)
  • Familiarity with Salesforce or Genesys (helpful, but not required)

Why Join?

Growth & development – Learn from industry experts and develop new skills
Supportive team culture – We work hard, but we have fun doing it!
Make an impact – Your work directly helps people access the support they need

APPLY NOW!


About Complete Staff Solutions Pty Ltd

Belconnen, ACT, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

More Jobs

Specialist Assessors

Talent – Specialists in tech, transformation & beyond

Sydney, NSW
A$37.33 p/h
Contract
On-site

Specialist Assessors

MAYDAY Recruitment

Sydney, NSW
A$37.33 p/h
Contract
Remote

Specialist Assessor

MBC Recruitment

Sydney, NSW
A$37.34 p/h
Contract
Remote

Customer Service - Assessor

Randstad - Business Support

Sydney, NSW
A$37.33 p/h
Contract
Remote

Team Leaders | Work from Home NSW

Complete Staff Solutions Pty Ltd

Orange, NSW
A$62.66 p/h
Contract
Remote

Sourcing Specialist

Talent – Specialists in tech, transformation & beyond

Burwood, NSW
A$40-$44 p/h
Contract
On-site

Browse Jobs

by State

by Classification