Talent International is recruiting a Sourcing Specialist to work for a NSW Government client based in Burwood. The position is a 5-month contract role with the possibility of being extended and paying between $40 to $44/hour + Super.

Start Date - ASAP

Hours of work: 7 max hrs a day, 35 hrs per week (any overtime will be paid at a flat rate)

Primary purpose of the role

The Sourcing Specialist (SS) is responsible for the delivery of professional and timely end-to-end complex procure-to-pay transactional services to its customers across the cluster. The SS offers greater career path opportunities for the incumbent who will be required to deliver services across all of the Procurement Service Lines, including payables, payments, contract administration, purchasing, sourcing and enablement. In addition, the role has a significant focus on providing system & value-add support for complex issues, exception handling, troubleshooting and guidance for resolution and education of its customers on a wide range of procurement services. The SS proactively monitors their own work allocations, provides peer support to the Sourcing Specialist where applicable and effectively manages relationships with internal/external stakeholders to ensure efficient ownership and resolution of customer requests.

Key accountabilities:

• Service Delivery - Deliver end-to-end customer-focused services across all Procurement Service Lines via a range of computer systems and technologies that meet agreed standards, operating procedures performance targets
• Operational Sourcing - Contact for Tier 2 Transactions support and escalation of procurement customer and supplier enquiries. Provide accurate information, taking ownership of individual matters and see through to resolution. Assess needs, troubleshoot, and provide regular updates to customers on the status of their transaction.
• Problem Solving - Identify customer issues and/or process flaws, apply critical thinking to troubleshoot and determine the correct course of action, and utilise networks and relevant resources to work towards a solution. Work collaboratively with others to achieve common goals.
• Cross-functional agility - Support the team to meet fluctuations in customer demands by readily adapting to working across the different service lines as needed.
• Effective Communication - Communicate information effectively to colleagues and customers via a range of methods, including in written and oral forms. Build rapport and identify the most appropriate communication channel, and tailor messaging to the specific circumstances and audience. Identify and build relationships with key stakeholders.
• Coaching and Mentoring - Support the line manager in the provision of on-job coaching to both peers and customers in system adoption, process and best practice risk based approach to procurement service delivery.
• Capability development - Undertake development and increase knowledge and capability across all Procurement Service Lines, processes and operating frameworks by undertaking job rotation, face to face/on-line training, and participating in forums and improvement initiatives. Keep abreast of upcoming workplace, policy and process changes by regularly accessing online resources and attending briefings.
• Business Improvement and innovation - Optimise available technology to improve service delivery. Share learnings, raise issues and concerns and actively contribute to the identification, development and implementation of business and process improvement initiatives.

Required Skills:

• Procurement Expertise: End-to-end procure-to-pay process, including sourcing, purchasing, contract administration, payments, and payables.
• Procurement Systems Knowledge: Proficiency in procurement platforms and technologies.
• Operational Sourcing: Ability to manage Tier 2 transaction support and resolve procurement inquiries.
• Problem-Solving Skills: Strong analytical and critical-thinking abilities to troubleshoot procurement issues.
• Business Improvement: Experience in process optimization and implementing innovative solutions.
• Stakeholder Management: Ability to collaborate with internal and external stakeholders for efficient issue resolution.
• Communication Skills: Effective written and verbal communication for liaising with customers and colleagues.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 02 8240 9596 / [email protected] for a confidential discussion.