Evolution Early Learning is seeking an experienced Administration Assistant for a full-time position at our Mooloolaba service.

About the opportunity

We are looking for an experienced and organised Administration assistant to supervise daily support operations of our service and coordinate the most efficient administrative procedures to ensure that daily office operations are performed in a seamless and efficient manner.

You will work closely with the administration manager and centre manager to execute daily operations.

As well as being an organisational whizz the administration assistant will support the admin manager and act as an extension of the Evolution Early Learning brand. Using your exceptionally high standards of customer service, you will provide a warm welcome to families and have the ability to develop positive rapport with new and existing centre families and contribute to the continuous improvement of the centre’s performance.

Responsibilities

You will perform a broad range of administrative duties.

• Provide direct assistance and support and organisation schedules to the administration manager
• Support in the management of family accounts using the Xplor childcare administration software
• Maintain and manage staff, child, and family records in accordance with policies and guidelines
• Manage filing and centre records using digital platforms
• Assist in managing weekly tours for new families, conduct new family enrolments, follow up enquiries, manage waitlist efficiently.
• Monitoring and managing centre occupancy weekly
• Manage daily casual and permanent spaces to maximise occupancy
• Managing of family accounts with a high level of knowledge of childcare subsidy, rebates, and processes to assist families with payment of fees
• Receiving, receipting, banking of fees, marking roles, monitoring of petty cash,
• Manage staff files and support the centre manager in onboarding procedures of staff including staff schedules, qualifications, and records for regulatory authority.
• Management of staff onboarding and departure procedures- ie Ordering of staff uniforms, management of keys, security dongles, locker keys etc
• Analysing and collating data as required.
• Work with the centre manager and adminisation manager to mentor and support the centre to Exceed the National Quality Standards
• Answering phones, emails, meet and greet and providing support to families
• Ensuing the customer journey is always smooth positive and seamless
• Liaise with existing and new families with respect, develop trust & maintain confidentiality
• Conduct regular audits of children’s electronic and hard file records to ensure all details are current and correct
• Ensure the smooth and adequate flow of information within the organisation to help facilitate smooth business operations
• Manage schedules and deadlines
• Monitor consumables and the purchasing of new materials with attention to budgetary constraints
• WHS implementation and support
• Support emergency evacuation procedures

Requirements

• Proven experience as administration assistant in a childcare environment
• Ability to work in a busy fast paced environment
• Experience in the use of Xplor childcare administration software essential
• sound Understanding of the Child care subsidy scheme
• In-depth understanding of office management procedures and implementation of centre policies
• Understanding and knowledge of childcare subsidy requirements
• Proficient in digital platforms and organisational systems
• Excellent organizational and multitasking abilities
• Proven customer service experience
• A team player with an ability to work in team/cooperative situation.
• Demonstrated experience with word-processing and spreadsheets.
• Displays a high level of general work ethics, including attendance and punctuality
• Understanding of the NQS/ Framework

ABOUT YOU

Qualifications & experience

• A certificate 3 or Diploma in Early Childhood Education and Care or ACECQA-approved equivalent qualification
• Previous Experience in childcare administrative setting
• Experienced in achieving goals and targets.
• Proficient in IT Skills
• A current Blue Card / working with children card
• Current Senior first aid certificate (including asthma and anaphylactic training)
• Current Police Check or willing to obtain
• Demonstrated administration, organisational and time management skills
• Demonstrated numeracy, accuracy and attention to detail
• Excellent written and verbal communication skills
• Ability to work effectively autonomously and as part of a tea

Why work for Evolution

"Invest Fully in the Children of Today to Create the Future of the World Tomorrow"

Opened in 2018 Evolution Early Learning is a purpose built, 4 level 146 place state of the art centre features carefully designed areas to bring the outside in, boasting a combination of naturally designed indoor play scapes, Evolution has built every area of the service with the children, families and staff in mind embracing the Evolution philosophy.

With a strong focus to create a modern and unique early learning and educational environment for our children in an urban environment, the philosophy of Evolution is to focus on initiatives such as the environment and nature, sustainability, children health and nutrition, sense of community and engagement and children's creative expression through our wide variety of programmed and extracurricular activities on offer.

Our team is an important asset, and our mission is to inspire and nurture individuals to reach their full potential. We support quality, teamwork, training opportunities and a culture of recognition and reward.

We are offering

• A permanent secure position working for a growing family-owned childcare group
• Competitive Salary (neg)
• Uniform provided and laundry allowance paid
• Daily Meals
• A supportive learning environment with a great mentor and team who are committed to setting you up for success
• Training and ongoing learning opportunities available.
• Future opportunity to expand and grow in your career

We are an equal opportunity employer

To apply for the position please send your full resume, covering letter and qualifications to

[email protected] OR [email protected] outlining why you should be considered for the role.

PLEASE DO NOT APPLY UNLESS YOU HAVE HAD PREVIOUS EXPERIENCE IN A SIMILAR ROLE

Suitable applicants will be contacted for an interview.

The role is approx 38hrs across a 5 day week

Position to commence March 2025