Work for one of Australia’s fastest growing oral healthcare brands.

Linea is an Australian founded and owned luxury oral health care company that is revolutionising the oral

health care industry in Australia. Linea is focused on providing bespoke clear aligner (teeth straightening)

treatments. Utilizing a unique partnership model with dental clinics across Australia, Linea is making premium

orthodontics & oral cosmetics more accessible to all.

As Linea continues to expand and grow, an opportunity exists for the right individual to join the team.

Role: Treatment Plan Coordinator

Report: Sales Director

Location: Perth Monday – Thursday in office, Friday WFH

Yearly Salary: $70,000.00 + Bonus

Responsibilities:

1. Walk patients through their treatment plan

2. Set up patient payment plans – external and internal payment plans

3. Manage patient’s pre-treatment following through until payment received

4. Send patient notifications specific to payment deadlines in Linea app

5. Prepare and manage invoicing of partner clinics

6. Manage patients with escalated concerns or enquires via Linea’s app and via phone call

7. Manage patients who have fallen behind on their repayment plan

Requirements

1. Dental nursing, treatment plan coordinator or practice manager experience required

2. Creative thinker

3. Highly effective communication skills

4. Impeccable customer service

5. Results driven individual that is able

Robust and in-depth training of customer service and client management provided. You will work

with a team of highly seasoned professionals who each have a breadth of professional experience.