• Ensuring that specialist accountable, collaborative, and integrated child protection services that respect the culture and context of each child, young person, family, and community is delivered in accordance with departmental policies, procedures, statutory responsibilities, and the Framework for Practice by the Service Centre.
• Developing and implementing systems, processes and strategies linked to legislative, policy and practice standards, optimizing the quality of child protection service delivery, including contributing to continuous quality improvement strategies.
• Providing practice supervision as required for Child Safety Officers and Senior Child Safety Officers to support a ‘quality practice' and a continuous improvement service delivery ethos.
• Establishing and maintaining relationships with Senior Team Leaders, Child Safety Officers, and Senior Child Safety Officers to build capability, skills, and knowledge in child protection service delivery particularly investigation and assessment, risk assessment in decision-making and complex case management.
• Facilitating group practice development and supervision sessions to build child protection capability within the Child Safety Service Centre.
• Supporting staff across the region in relation to complex matters within your area of specialist knowledge.
• Actively participating as a member of the Child Safety Service Centre Management Team and in quality assurance reviews of the service centre.
• Providing authoritative advice, guidance, and oversight of decisions on complex casework matters, child protection policy, legislation, and practice to relevant service centre staff.
• Providing accurate advice to senior managers on professional child protection practice issues, client needs and service delivery responses within the Service Centre.
• Enhancing the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.

Applications to remain current for 12 months.

Job Ad Reference: QLD/624958/25

Closing Date: Friday, 21st March 2025