About Us:

Findstaff provides comprehensive employment solutions across Blue and White-Collar industries. FindStaff have over 30 years' involvement in sourcing professional, experienced and astute candidates for businesses of all sizes & requirements.

Our client and their requirements:

Our client a leading Canberra based business with a wonderful history and a number of successful sites. We are currently sourcing a committed and resourceful individual to join their team as a Senior Service advisor.

The role:

On offer is a well experienced and detail focussed Senior Service Advisor for a successful high end/luxury automotive service department.

You need to share a passion for quality cars and be focussed on satisfying the requirements and building relationships of the customers through your remarkable service and aftersales support.

Your core duties & responsibilities will include:

• Accountable for delivering a high quality service for all customers
• Accountable for customer-satisfaction
• Develop and maintain excellent service levels with both new and existing customers.
• Working with team members and other departments to ensure that service levels are maintained
• Fostering and maintaining relationships with all stakeholders

What you will need to succeed:

• Previous Service advisor experience in a dealership
• Exceptionally strong qualities in driving customer satisfaction through high quality customer service.
• Computer literacy with experience in Automotive DMS systems
• Remarkable customer service skills
• Outstanding and professional personal presentation
• Manual driver's licence is mandatory

About You:

You're extremely detail orientated and have a drive to perform. You'll be able to demonstrate:

• You have proven written and oral communication and interpersonal skills including demonstrated ability to build and sustain positive relationships with all stakeholders.
• Disciplined with remarkable organisational skills to meet targets and purpose.
• Effective and efficient use of time to ensure a productive workflow.

What's on offer:

A fantastic opportunity to be part of an inclusive team to progress your career to the next level.

Generous remuneration and an attractive commission structure negotiated on experience.

The ability to grow your career and work with one of Canberra's highest quality and best known dealerships.

What you need to do now:

If you or anyone you know is interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Alternatively, you can email your CV directly to [email protected] or contact me on 0474 004 922.

Please note - Only shortlisted candidates with full working rights will be contacted.