Become the Coordinator of Success: Service Coordinator/Administrator at Promptair!

Are you skilled at thriving in a fast-paced environment where your organisational abilities are crucial to achieving success? Do you excel in coordinating operations to ensure smooth and efficient workflows? If you're ready to embrace an independent role that serves as the backbone of our service and administration operations, then Promptair in Bayswater, Vic, is looking for a dynamic Service Coordinator/Administrator to join our team.

What You'll Be Doing: Imagine being the central point of contact, seamlessly connecting our valued customers with our skilled technicians. In this independent role, you’ll be responsible for:

• Acting as the first point of contact for customer inquiries, efficiently coordinating service requests to ensure excellent customer experiences.
• Coordinate appointments to ensure timely service, installation, and breakdown responses, keeping all operations on schedule.
• Maintaining organised records that provide valuable insights into our service activities.
• Contributing to smooth administrative workflows by assisting with invoices, reports, and key tasks.
• Taking initiative to enhance our administrative processes, making a significant impact on our overall efficiency.
• Managing customer receivables related to service.
• Overseeing general accounts administration.
• Receiving in goods

What We're Looking For:

• Exceptional communication and customer service skills—you thrive on building connections!
• Excellent organisational and time-management abilities—you excel at multitasking.
• Proficiency in Microsoft Office Suite, particularly Excel and Word.
• Relevant experience in a similar role.
• A self-motivated individual with a strong work ethic and keen attention to detail.
• Possession of a forklift license or a willingness to obtain one.

What We Offer:

• A competitive salary, plus real opportunities for career advancement within a leading company.
• Comprehensive training and development to help you realise your full potential.
• A supportive work environment where your contributions are appreciated.
• Flexible work arrangements focused on maintaining work-life balance.
• A rewarding bonus structure that encourages independent contributions while recognising overall success.

About Us: Promptair is a premier provider of compressed air systems and services in Victoria, with an impressive 30-year legacy in service and sales. Recently acquired by Westair Pneumatic Systems, we are dedicated to enhancing and expanding our service and sales initiatives throughout the region. Join our talented team and become a vital part of our exciting journey towards continued success!

Please include a cover letter and explain why you think you would be great at this role, what attracted you to apply and what you feel you could contribute to our team.

All candidate applications must be submitted by March 21st . Apply now!