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Inbound Sales and Service Consultant - Telco

TSA Group
West Perth, WA
A$52-$190 p/h + Superannuation + Incentives
Call Centre & Customer Service → Sales - Inbound
Full-time
On-site

Posted 8 days ago


Join Our Team at TSA Group - Australia!

Do you live for creating unforgettable customer experiences? Are you all about thriving in fast-paced environments where you can flex your problem-solving and communication skills? If so, TSA Group - Australia is looking for someone just like YOU to join our dynamic team!

We’re a purpose driven business and our mission is clear. We endeavor to create experiences that people love; by revolutionizing the way they connect and communicate with brands.

What You'll Be Doing:

  • Answer inbound calls from small business owners, representing and promoting a wide range of Telstra products and services.
  • Provide expert advice tailored to customer needs and lifestyles.
  • Use effective communication skills to empathize with and understand customers.
  • Confidently de-escalate any customer grievances.
  • Be flexible with hours to ensure we’re there when our customers need us.

What Makes You Perfect for This Role:

  • Excellent communication skills with the ability to listen, empathize, and engage in friendly conversation.
  • Strong computer literacy and multi-tasking abilities.
  • Self-motivation and a desire to push yourself to new heights.
  • Openness to learning new skills, implementing them, and celebrating your successes.
  • Resilience and the ability to perform at your best.
  • A solution-oriented mindset, always ready to resolve problems.
  • A fixed internet connection and a suitable work-from-home setup.
  • Availability to work Monday - Friday, 6 am-5 pm schedule (5am-4pm during daylight saving time).

Why You'll Love Working with Us:

🌟 Unlimited Earnings Potential: Start with a $52,190 base salary plus superannuation, and enjoy commissions paid fortnightly. First-year on-target earnings (OTE) are easily $80,000+, with top performers earning closer to $100,000!

🤝 Bustling Environment: Join a lively, active environment that is full of energy, while also receiving the best in class upskill and support to help you grow your career at TSA!

💼 Meaningful Work: Support small businesses across Australia by selling solutions they truly need.

🕒 Great Working Hours: Enjoy a 6 am-5 pm schedule (5am-4pm during daylight saving time), with no nights or weekend work!

🎁 Fantastic Benefits: Yearly retention bonuses, awards, prizes, and discounts on health insurance, gym memberships, and more.

🚀 Career Growth: Regular social gatherings, ongoing professional development, career progression, and comprehensive training.

🏡 Work-Life Balance: After six months, and once you've mastered our training, work from home two days per week!

If you're ready to take the next step and build a career in a vibrant workplace while earning amazing commissions, we want to hear from you! Please submit your application, and our recruitment team will be in touch soon.

Check out the links below or just press that apply button and we’ll show you everything!

  • Website: TSA Group
  • Instagram: tsa_group_
  • LinkedIn: TSA Group Australia

Stay vigilant against fraudulent job offers. We never ask for financial details during our recruitment process and legitimate communication will come from official TSA Group email addresses (e.g. @tsagroup.com.au). Your safety matters. If you receive a suspicious job offer, do not respond and report it to [email protected].


About TSA Group

Perth, WA, Australia
1001-5000 employees

At TSA, we work with our clients to understand their target customers, and our approach enables us to fine tune your sales process focusing on driving conversion whilst also reducing effort. We have the people, skills and analytics to deliver on your B2B and B2C sales goals in Australia as well as a proven track record of delivering results with some of Australia’s largest and most recognizable brands. We successfully acquire new customers in the telecommunications, utilities connection, financial services and retail sectors across Australia.

Source: this is an extract from the company’s own website.

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