
Operations Manager
Grace Worldwide
Posted 8 days ago
About Our Team
We are one of Australia’s premier services organisations, home to well-known brands like Grace Removals, Grace Information Management, and Crown World Mobility.
Our investment in training and development, adoption of advanced technologies and use of innovative processes, make us an industry leader.
We are immensely proud of our people and strive to support our team to achieve their professional goals.
We are equally dedicated to sustainability and responsible business practices, ensuring that our success positively contributes to environmental stewardship and community engagement.
About the Role
We are looking for a highly motivated leader who is passionate about growing and developing a team. You will mentor and support our people to fulfil their potential and take great pride in being a leadership role model, leading by example with your commitment and drive to achieve.
Key responsibilities:
- Manage end to end service delivery for our clients, ensuring high quality service that maximises client satisfaction and achieves contractual performance standards.
- Maintain a safe working environment at all times, including the management and maintenance of property, plant and site security.
- P&L control, monitoring performance against financial targets.
- Manage large logistical projects including assembly of storage racking, transportation of large numbers of cartons and destruction of large amounts of paper.
About You
You may be a current Team Leader looking to step into your first Management position and grow with our business, or a seasoned Manager looking for a change of scenery.
Most importantly, you will enjoy working in a fast-paced and collaborative environment where every day brings new challenges and opportunities to make an impact in our business.
Success Factors:
- Previous leadership experience and demonstrated commitment to growing and mentoring a team.
- High attention to detail, well organised with the ability to work under pressure and prioritise to meet tight deadlines.
- Advanced communication skills, able to engage with key stakeholders across all business functions including sales, administration and operations.
- Customer service orientation, problem solving skills and drive to go above and beyond to deliver client outcomes.
We are a positive, high-energy team that are committed to delivering exceptional outcomes!
About Grace Worldwide
Grace has been a trusted name in household moving, commercial project logistics and records management for more than a century. A legacy of the famous Grace Bros retail and home services empire, the business has expanded and evolved to become Australia’s leading service provider of integrated asset moving and information management services for home, corporate and commercial customers.
Grace is the largest relocation logistics and information management operator within Australasia. The wholly owned Grace Group network of fully operational offices and specialist warehousing facilities extends across every Australian state and territory as well as New Zealand.
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