The role

This role will provide expert advice to inform the design, development, implementation, maintenance, and support of relevant applications to meet the reporting, monitoring, legislative and business requirements of the Department and end users. You will support the Application Manager with day-to-day management of Applications including the planning, development, installation, configuration and maintenance of the Application.

The successful person

You will have:

• Demonstrated high level experience in developing and promoting ITIL Service Management processes primarily incident / problem / test / change /release and configuration management.
• Demonstrated ability to identify and analyse problems, plan, develop, document, and implement strategies and exercise initiative and responsibility to deliver system integrity, attain continuous improvement and meet business and client needs including for the collection of data and its subsequent quality
• Demonstrated interpersonal and presentation skills with the ability to build relationships and gain support from system users and key stakeholders while working within a high performing team to achieve organisational goals.
• Demonstrated ability to work with a team, transfer knowledge and skill through different mediums and show initiative in problem solving issues that arise.

About us

The Department of Health is responsible for the overall management of the public health system in Queensland. We are an organisation that strongly believes in the need to work with people who value the goals of our organisation and who will thrive in our workplace. Working at the Department of Health is about making a difference.

Queensland Public Health and Scientific Services (QPHaSS) brings together the medical specialties of pathology and forensic medicine, scientific testing, key system support functions and the surveillance, prevention and control of communicable diseases and public health risks in Queensland.

Benefits

• A fast-paced, challenging and supportive environment
• Competitive salary + generous superannuation and leave loading
• Flexible working arrangements
• Diverse work culture
• Career training and development

How to apply

To apply for this opportunity:

• A short-written response (maximum 1-2 pages, dot points acceptable) on how your experience, abilities, knowledge and personal qualities would enable you to achieve the key responsibilities and meet the skill requirements of the role.
• Your current CV or resume, including two referees who have a thorough knowledge of your capabilities, work performance and conduct within the previous two years. It is preferable to include your current, immediate or past supervisor.