RISE® Equipment is a premium heights safety supplier located in Rouse Hill. RISE® Equipment services arborists, riggers and rope access technicians by supplying quality and professional gear by leading international brands such as Teufelberger, Petzl, Skylotec and DMM just to name a few!

https://www.rise-au.com/

We are very excited to be hiring for this new role!

The goal of this position is to assist the retail team and facilitate the smooth operation of daily tasks and operational requirements including customer service in our retail store, pick and pack of our online store and various tasks in the day to day running of the business.

Benefits and perks:

• Work with a great team in a diverse industry.
• Represent industry-leading brands in an adventurous and exciting industry.
• Use industry-leading sales and marketing tools.
• Work with an internationally certified organisation that provides nationally recognised heights related training courses.
• Work in a brand new purpose-built facility in Rouse Hill, in the same complex as a gym and opposite a park.
• There is a shower in the office for those who wish to ride or run to the office/lunch workouts.
• Opportunities to up-skill and develop professionally in key areas of the business.

Typical duties would include:

• Responding to social media messages and enquiries
• Selling equipment (POS - online systems, commercial accounts and in-store)
• Receiving supplier orders
• Picking and packing customer orders
• Ordering business supplies
• Providing support to the Director and General Manager
• Manual handling of stock (some heavy lifting required)

Personal Qualities:

• Excellent organisational skills
• Excellent communication and interpersonal skills
• Forward-thinking
• Initiative
• Approachable and easy to communicate with
• Able to multitask
• Ability to work unsupervised
• Ability and drive to learn

Experience:

• Understanding of the ins and outs of a retail business.
• Proven knowledge and experience in pick and pack roles.
• Basic understanding of working at heights, rope access, and rigging industries (or willing to obtain).
• Experience with computer-based business programs.
• Great customer relations.
• Experience operating a POS system and accounting systems.
• Experience using Neto is preferred.

Benefits:

• Employee discount
• Employee mentoring program
• Professional development assistance

Schedule:

• Day shifts
• Available across multiple shifts Monday - Saturday.

Experience:

• Retail experience: 1-2 years (Preferred)
• Pick and Pack Experience: 1-2 years (Preferred)

Work Remotely:

• No