About us

We are a well-established family-owned business with strong ethics and lived core values that has served our community for 20 years. We pride ourselves on offering a comprehensive range of certified artisan products and the best and freshest organic produce in town. We offer a supportive and inclusive environment and have a track record of fostering positive employee relations.

We are looking for passionate Retail Allrounders to become part of our Customer Service Team. We offer casual roles in our Rosebery and Balmain stores at the moment.

This role is ideal for you if you thrive in a multi-faceted job, love to be hands-on and are a natural problem solver and think on your feet. You are our perfect candidate if you want to offer excellent customer service and always go the extra mile for your customers and team members.

Qualifications & experience

• No previous experience is required as on the job training will be provided, however experience in retail or a background in hospitality/cooking would be of great advantage. Ideally you have a love for health and wellness as well as community spirit.
• Strong written and verbal communication skills and a strong sense of accountability and commitment to delivering high quality service are valued.
• Self-motivated and able to work independently with flexibility to support other teams.

Tasks & responsibilities

• The principal purpose of the role is to provide excellent customer service from greeting customers and assisting with any queries to ensure optimal customer experience.
• Set up and maintain the retail store so it is impeccably presented at all times.
• Co-ordinate with the Store Manager and Store Buyer and provide useful information.
• Co-ordinate with the Store Manager when help is needed with stock placement.
• Independently restocking and merchandising of the store.
• Assisting with receiving and marking off incoming stock accurately. Incoming stock is organised ready for merchandising, stored or otherwise dealt with quickly and efficiently.
• All storage facilities as well as the shop is kept clean and tidy, including correct stock location and stock rotation to minimise wastage or expiry of items.
  

Benefits

• We offer a supportive and inclusive environment as well as a generous 20% in-store discount to all our employees.
• Casual employment available for up to 3 days a week. With possible additional shifts via covers for other staff members across multiple store locations.
• We pay according to the General Retail Award.

Note: Working remotely is not available for this hands-on role as it requires the staff member to be physically present at the store to perform these duties.