Quest Apartment Hotels is the largest and fastest-growing apartment hotel operator in Australasia, with more than 170 franchised properties across Australia, New Zealand, the United Kingdom, and Fiji. While Quest is a member of The Ascott Limited, a leading international lodging owner-operator, Quest on Dorcas is locally owned and operated. We take pride in offering our guests a warm welcome and the best local tips to make their stay truly effortless.

Located in Southbank, just off St Kilda Road near the Shrine of Remembrance, Quest on Dorcas is a 47-apartment hotel catering primarily to corporate travellers. We have a small, close-knit team that values professionalism, teamwork, and delivering outstanding guest experiences.

About the Role

We are seeking a passionate and experienced Executive Housekeeper to lead our housekeeping team. This full-time role (38 hours per week, Monday to Friday) is ideal for a current 2IC or experienced supervisor looking to take the next step in their career. Some weekend coverage may be required from time to time.

Key Responsibilities:

• Overseeing the housekeeping team and ensuring high-quality cleanliness and presentation across apartments and common areas.
• Hands-on involvement in housekeeping and room attendant duties. (Including cleaning apartments and houseperson duties).
• Working closely with the Rooms Division Manager on recruitment, rostering, training, and leadership to maintain a positive and high-performing team.
• Upholding Quest’s brand standards and ensuring a high level of guest satisfaction.

About You

We’re looking for someone with:
✔ Previous housekeeping & supervisory experience in a hotel or serviced apartment environment.
✔ A can-do attitude, flexibility, and strong leadership skills.
✔ Excellent organisational skills and an eye for detail.
✔ A guest-focused mindset and strong interpersonal skills.
✔ An understanding of workplace safety and compliance.
✔ The ability to work some weekends and public holidays as required.
✔ Full working rights in Australia (ongoing basis).

Why Join Us?

• Uniform provided
• Staff & family/friends rates for Quest accommodation nationwide
• Onsite parking
• Funded learning & development opportunities

• Work with a friendly, supportive, and close-knit team under a trusted and established brand.
• Great work-life balance – Monday to Friday roster.
• Terrific working conditions, including

How to Apply

To apply, please send your resume and cover letter to Newsha Erfanian, Rooms Division Manager.

📅 Applications close 19 March 2025, or sooner if the right applicant is found.

We look forward to welcoming our new Executive Housekeeper to the Quest on Dorcas team!