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Executive Housekeeper

Quest Apartment Hotels
Southbank, VIC
A$71,311.50 p/a
Hospitality & Tourism → Housekeeping
Full-time
On-site

Posted 10 days ago


Quest Apartment Hotels is the largest and fastest-growing apartment hotel operator in Australasia, with more than 170 franchised properties across Australia, New Zealand, the United Kingdom, and Fiji. While Quest is a member of The Ascott Limited, a leading international lodging owner-operator, Quest on Dorcas is locally owned and operated. We take pride in offering our guests a warm welcome and the best local tips to make their stay truly effortless.

Located in Southbank, just off St Kilda Road near the Shrine of Remembrance, Quest on Dorcas is a 47-apartment hotel catering primarily to corporate travellers. We have a small, close-knit team that values professionalism, teamwork, and delivering outstanding guest experiences.

About the Role

We are seeking a passionate and experienced Executive Housekeeper to lead our housekeeping team. This full-time role (38 hours per week, Monday to Friday) is ideal for a current 2IC or experienced supervisor looking to take the next step in their career. Some weekend coverage may be required from time to time.

Key Responsibilities:

  • Overseeing the housekeeping team and ensuring high-quality cleanliness and presentation across apartments and common areas.
  • Hands-on involvement in housekeeping and room attendant duties. (Including cleaning apartments and houseperson duties).
  • Working closely with the Rooms Division Manager on recruitment, rostering, training, and leadership to maintain a positive and high-performing team.
  • Upholding Quest’s brand standards and ensuring a high level of guest satisfaction.

About You

We’re looking for someone with:
Previous housekeeping & supervisory experience in a hotel or serviced apartment environment.
✔ A can-do attitude, flexibility, and strong leadership skills.
Excellent organisational skills and an eye for detail.
✔ A guest-focused mindset and strong interpersonal skills.
✔ An understanding of workplace safety and compliance.
✔ The ability to work some weekends and public holidays as required.
Full working rights in Australia (ongoing basis).

Why Join Us?

  • Uniform provided
  • Staff & family/friends rates for Quest accommodation nationwide
  • Onsite parking
  • Funded learning & development opportunities
  • Work with a friendly, supportive, and close-knit team under a trusted and established brand.
  • Great work-life balance – Monday to Friday roster.
  • Terrific working conditions, including

How to Apply

To apply, please send your resume and cover letter to Newsha Erfanian, Rooms Division Manager.

📅 Applications close 19 March 2025, or sooner if the right applicant is found.

We look forward to welcoming our new Executive Housekeeper to the Quest on Dorcas team!


About Quest Apartment Hotels

Perth, WA, Australia

Quest Apartment Hotels is the largest and fastest growing apartment hotel brand in Australasia with a network of over 160 locations across Australia, New Zealand and Fiji. With an unrivaled locational presence, Quest leads the market in providing accommodation solutions for the extended stay corporate traveler among Australia's top 500 corporates.

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