Valiant Recruitment is partnering with a boutique mortgage broking firm in Fortitude Valley. Our client is an established, female-owned business with over 20 years of success in helping clients achieve their financial goals.

About the Role

As Operations Manager, you will work closely with the Director and key stakeholders to ensure seamless day-to-day business operations. This role is ideal for someone who thrives on variety, enjoys problem-solving, and is eager to take ownership of business functions. Your role will be office based, with the option to work one day a week from home.

Your responsibilities will include:

• Executive Support: Managing the Director’s diary, scheduling meetings, and handling confidential correspondence. Ensuring that action items are followed up and deadlines are met.
• Event Coordination: Organising internal and external events.
• Financial Administration: Handling accounts receivables and payables, reconciliations, tax lodgments and commissions.
• HR & Culture: Assisting with recruitment, payroll, employee records, and fostering a positive workplace culture.
• Project & Portfolio Management: Overseeing the Director’s large property portfolio, coordinating renovations, organising bond cleans, managing insurance renewals, and ensuring timely rental payments.
• Office & Facilities Management: Ensuring that building inspections, health and safety equipment and office supplies are all maintained and compliant.
• General Administration: Managing phone and email correspondence and assisting other staff when needed.

To excel in this role, you’ll need:

• 5+ years’ experience in an Operations Manager, Office Manager, or Executive Assistant role.
• Industry experience in mortgage broking, financial services, or real estate.
• Experience using Xero.
• Proficiency in Microsoft Office Suite, especially Excel.
• Strong written and verbal communication skills with a professional phone manner.
• A high level of attention to detail and the ability to manage multiple priorities.
• A proactive, solutions-focused mindset with the ability to adapt in a fast-moving business environment.
• The ability to maintain strict confidentiality at all times.

Apply using the link below. If you have any questions or would like more information, please call Georgina Jesberg on 0467698956 or email [email protected]