Customer Service Representative
Randstad - Business Support
Posted 11 days ago
About Our Client:
Our client is a leading name in industrial and electronic solutions, known for their top-tier products and lightning-fast service. As they continue to grow, they are looking for five energetic Customer Service Representatives to join their fast-paced, dynamic team in Smithfield on a temporary basis.
Your New Role:
In this exciting role, no two days will be the same! You will be working in a busy call center environment, where you'll be:
- Handling Inquiries: Responding to customer and supplier questions with a positive attitude, both over the phone and via email.
- Providing Order Updates: Keeping customers in the loop on their order status and any changes.
- Sales Coordination: Collaborating with the sales team to manage and process sales quotes.
- Pricing Knowledge: Staying on top of costs and pricing for accurate customer information.
- Lead Generation: Identifying potential sales opportunities and passing leads to the sales team.
- Complaint Resolution: Professionally managing customer complaints and escalating when needed.
What's In It For You?
- Free On-Site Parking: Skip the parking hassle!
- On-Site Gym: Enjoy the convenience of fitness facilities at your workplace.
- Team Lunches: Regular lunches to keep morale high and foster team bonding.
Who You Are:
- Experienced in Customer Service, Call Centers, or Order Processing.
- Proficient in SAP and familiar with fast-paced environments.
- A great communicator with a professional demeanor.
Ready to Apply?
If this sounds like the perfect opportunity for you, click "Apply Now" or email Natalie at [email protected] to get started!
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
About Randstad - Business Support
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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