About the role
Beneficence Care Support Services Pty Ltd is a dynamic and growing NDIS service provider committed to delivering high-quality. Client-centred support. We are building something extraordinary, an organisation that will set new benchmarks in the NDIS space. This is an exciting opportunity to be part of BCSS in its early stages as we grow into one of the best providers in the industry. As the NDIS Administrative Coordinator at BCSS, you will play a vital role in supporting the smooth delivery of NDIS services to our clients. This is a casual work opportunity based in Scarborough, Queensland, providing you with the flexibility to balance your work and personal commitments.

Position Overview
We are looking for a proactive and organised Administrative Coordinator to join our team on a Casual basis. This role is crucial in managing client inquiries, converting leads into active participants, and representing BCSS at community events.

Key Responsibilities

This is a dynamic role for someone who enjoys both administrative work and client engagement.
You will be responsible for:

• Lead Management & Conversion—Manage incoming inquiries, follow up with potential clients, and actively convert leads into participants by clearly communicating BCSS’s services.
• Client and Staff Onboarding Support – Guide new clients/staff through the onboarding process, ensuring all necessary documentation is completed, and they receive a seamless introduction to our services.
• Administrative Coordination – Manage scheduling, maintain up-to-date client records, and assist with general office tasks to support day-to-day operations.
• Community Engagement & Outreach – Connect with NDIS support coordinators, participate in networking events, and actively promote BCSS at community initiatives to enhance visibility and generate referrals.
  
  What We’re Looking For:
• Experience in administrative roles, preferably within the NDIS, healthcare, or disability sector.
• Excellent communication and interpersonal skills.
• Highly organised and detail-oriented with the ability to multitask.
• Proficiency in Microsoft Office & scheduling tools.
• Ability to work independently while contributing to a team environment.

What We Offer

• Be part of BCSS in its early stages—grow with us as we strive to become an industry leader.
• Flexible causal-time hours.
• Opportunity to make a real impact—help individuals and families confidently navigate the NDIS.
• A supportive and collaborative team that values initiative and creativity.
• Career progression opportunities as BCSS expands.

How to Apply

If you’re ready to play a key role in shaping the future of BCSS, apply now!
Submit your resume and a cover letter outlining your experience and why you’d be a great fit for this role.

Join us and be a part of a dynamic and rewarding organisation that makes a real difference in the lives of our clients.

Apply via SEEK or send your application directly to [email protected]