Experienced NDIS Coordinator

Across North Queensland, Abilities NQ makes a difference in the lives of individuals with disabilities every day! Our team is passionate about always making a difference and empowering people to live their best lives with the active supports they deserve.

We are looking for you to join our Cairns team as an NDIS Coordinator.

Reporting to the Site & Service Delivery Manager, as an NDIS Coordinator, you will be at the heart of our mission to create personalised support delivery that transform lives. You will work closely with participants, their families, and service providers to coordinate their supports to enhance each individual’s independence and well-being.

Why You Will Love Working With Us:

• Meaningful Impact – Every day, you will have the opportunity to make a positive difference.

• Supportive Environment – Work with a team that values collaboration, empathy, and mutual respect.

• Wellbeing and Incentives – Benefit from our staff wellbeing and incentives scheme.

• Growth Opportunities – We offer ongoing training and professional development to help you grow in your career.

About your role:

• Building strong relationships with participants and their families through excellent customer service.

• Ensuring adherence to industry standards, regulations, and best practices in Child Safety and NDIS.

• Support a team of staff members, fostering a collaborative and high-performance work environment, providing ongoing support and guidance to the team.

• Performing the rostering function for your Team, ensuring there is an appropriate shift rostered to meet the requirements of a participant’s service request and an appropriate team-mate matched and scheduled for the shift

• Identifying training gaps and ensure appropriate training is provided for the team

• Completing on-call requirements as per the rotating roster (nominally 1 in 4).

About you.

• Demonstrated passion and experience in Disability Supports and participants.

• Qualifications relevant to the Disability sector (either current or willing to obtain)

• Previous experience within a NDIS coordination role or similar.

• Strong experience in the coordination of people under the NDIS sector.

• Demonstrated management leadership capacity, including staff supervision and performance management.

• Demonstrated superior skills in mediation and negotiation, collaboration and consultation with key stakeholders.

• High-level knowledge and understanding of the policy, procedures and standards pertaining to the provision of disability services.

We would also love to know about your

• Excellent communication, organisational, conflict-resolution and time-management skills

• Proficiency in Microsoft Office

• Ability to problem solve within high-pressured situations

• Ability to multitask and prioritise workload

• Have the ability to obtain: Working with Children Blue Card and NDIS Worker Screening Clearance

If you believe you meet the criteria as listed above, we would love to hear from you apply now or please email your resume and cover letter to: [email protected] or apply now Via SEEK.