About the role

This is a full-time Sales Team Leader position based in Pakenham, VIC 3810. As the Sales Team Leader, you will be responsible for leading and managing a team of talented sales professionals to drive revenue growth and exceed sales targets for Plunge Pools Direct. You will play a crucial role in developing and implementing sales strategies, coaching and mentoring the team, and ensuring exceptional customer service. You must be willing to work from our portable office located within a pre-cast concrete manufacturing site following safety protocols.

What you'll be doing

• Lead with admirability, fostering a positive and collaborative team culture, and encourage teamwork and knowledge sharing
• Guiding and motivating the sales team to achieve their targets.
• Monitor sales activities, team performance and provide coaching, feedback and support to sales team members to help them develop their skills and reach their full potential
• Develop and maintain a knowledge of Plunge Pools Direct product range and services with the ability to provide customers/potential clients answers to queries, quotations and orders to provide effective and efficient customer experience.
• Build strong internal and external stakeholder relationships and focus on delivering exceptional results to all parties
• Qualify and pass on sales leads and market information to the managing director and sales team.
• Look for ways to innovate and improve on day-to-day tasks undertaken by the sales team
• Updating and distributing procedures
• Innovate and collaborate with staff members in the broader team to enhance customer experiences and create best practice principles for the business.
• Utilise tools such as SharePoint, Word and Excel for collaboration with other team members
• Update/ produce new procedures and train staff on how to utilise them
• Work with clients to enhance the company's review profile
• Be available for occasional Team, Customer or Training Events as a company representative.
• Identify and capitalise on new sales opportunities, and assist the team in securing new business
• Ensure excellent customer service and maintain strong relationships with clients

What we're looking for

• Extensive experience in a sales leadership or management role, preferably in the sales industry
• Proven track record of leading and motivating sales teams to achieve ambitious targets
• Excellent communication, interpersonal and coaching skills, with the ability to inspire and develop team members
• Strong analytical and problem-solving skills, with the ability to identify and capitalise on growth opportunities
• Thorough understanding of sales processes, customer relationship management, and market trends
• Adaptable and flexible, with the ability to thrive in a fast-paced, dynamic environment
• Computer literate and capability to use Microsoft Office Suite including SharePoint is a must!

About us

Neilsen Industries Australia is a leading provider of pre-cast concrete plunge pools and equipment. With a strong focus on customer satisfaction and continuous improvement, we are dedicated to delivering high-quality products and services that help our clients achieve their dream backyard oasis. Our team of talented and passionate professionals is committed to excellence, and we pride ourselves on our collaborative and inclusive company culture.

Apply now to join our dynamic team and take the next step in your sales leadership career.