Join our dynamic team as an After-Hours Night Support Worker at Junction!

We are dedicated to providing exceptional care and support to young people and carers across our Residential Care sites. As an After Hours Night Support Worker, you will play a vital role in ensuring the well-being and safety of those in our care during after-hours.

Key Responsibilities

• Provide immediate response, intervention, and support to young people in partnership with Residential Youth Workers.
• Deliver high-quality after-hours emergency responses to staff and young people presenting with complex and high-risk issues.
• Conduct risk assessments and manage crisis situations effectively.
• Provide transport and support to young people during crises, ensuring their safety until the next working day.
• Collaborate with Residential Youth Workers to ensure appropriate decision-making and actions in line with individual crisis support plans and Junction's overnight safety plan.
• Complete residential care shifts as needed, ensuring seamless coverage across all sites.
• Maintain accurate and professional documentation of all activities and incidents.

About the role:

• Part-time (52.5 hours per fortnight)
• Ongoing position (subject to funding)
• Entitled to Non-for-Profit Salary Packaging
• SCHADs Award Level 2, paypoint 2-4 (dependent on qualifications and experience) - generous night and weekend penalties apply.

Selection Criteria

• Minimum qualification of Certificate IV in Youth Work, Welfare, or Community Services (or equivalent).
• Demonstrated understanding of Residential Care and the role of a Residential Care Youth Worker.
• Proven experience in managing the developmental and therapeutic needs of young people who have experienced trauma and require protective care.
• Excellent written and oral communication skills, with strong negotiation, conflict resolution, and crisis management abilities.
• Knowledge of Therapeutic Crisis Management practices and their application in real-world scenarios.
• Ability to commit to a flexible roster, including evening, overnight, and weekend shifts, and work effectively as part of a team to meet program goals and objectives.

Join us in supporting our mission to enhance service excellence and community support. Apply today to be part of our dedicated team!

How to apply:

Visit our website, https://junction.org.au/careers/ to download the full application pack which outlines the application procedure.

Applications will only be accepted when sent to [email protected]

Your application must include:

• Cover Letter
• Resume
• Statements addressing each of the selection criteria points (found in the application pack)

Submit your full application via email to [email protected]

For more information or queries, please contact the People & Culture team, on 02 6043 7400 or email [email protected]

Applications close: 10.00 am, Friday 14 March 2025

Due to the high volume of applications, the interview process may commence before the closing date.

Junction Support Services is an equal opportunity employer committed to diversity and social inclusion. We welcome applications from culturally and linguistically diverse backgrounds, including those from Aboriginal and/or Torres Strait Islanders, people with lived experience of disability and people who identified as LGBTIQA+.