Manager (Compliance and Quality)

Northside Community Service
Canberra, ACT
A$118,622-$133,648 p/a
CEO & General Management → General/Business Unit Manager
Full-time
On-site

Posted 11 days ago


About Northside Community Service

Established in 1976, Northside Community Service is a leading non-profit organisation dedicated to serving the diverse needs of North Canberra and beyond. We are committed to social justice, diversity, and giving a voice to the marginalised. Our broad array of services includes early childhood education, aged care, youth programs, family support, housing initiatives, community development, outreach, and volunteer opportunities.

Position Overview: Manager (Compliance and Quality)

We are excited to offer a full-time opportunity for a Manager (Compliance and Quality) at our Dickson ACT location.

Under the guidance of the General Manager (Compliance and Quality), the Manager (Compliance and Quality) oversees the development, monitoring, and continuous enhancement of compliance and quality systems at Northside. This ensures that our facilities, including Early Childhood Centres, and services like Early Childhood Learning, Aged Care, Housing, and Community Development consistently adhere to relevant legislations and regulations, particularly the National Quality Framework (NQF) and the Aged Care Quality and Safety Commission (ACQSC). Additionally, this role leads the Compliance and Quality team, collaborating closely with the General Manager.

Key Responsibilities and Duties

For a detailed position description, please visit the 'Job Vacancies' section of our website at www.northside.asn.au.

About You

The ideal candidate will have:

  • Relevant bachelor level degree in Early Education, Community Services, or a relevant sector.
  • Over 5 years of experience as a Compliance and Quality professional in sectors like Children's Services,Community Services, Aged Care, or related fields.
  • In-depth familiarity with the NQF and/or ACQS and a thorough understanding of statutory requirements,licensing, and legislation pertinent to Children's Services and/or Aged Care.

Benefits of Joining Northside

  • Competitive salary range: $118,622 – $133,648 including superannuation.
  • Not-for-Profit Salary Packaging options that increase your take-home pay.
  • Generous leave entitlements including Personal/Carer's leave, Paid Holiday Shutdown, Paid Parental Leave, Study Leave, and more.
  • Opportunities for professional development and career advancement within a supportive team environment.

Commitment to Safety and Inclusion

Northside Community Service is dedicated to child safety and adheres to strict recruitment processes to ensure this. Candidates must pass comprehensive screenings and will be inducted thoroughly into our safety protocols. We are an Equal Opportunity Employer, seeking candidates from diverse backgrounds including Aboriginal and Torres Strait Islander peoples, the LGBTIQA+ community, people with disabilities, and others.

Apply Now

To apply, please submit:

  • A statement (maximum 2 pages) outlining your suitability for the role.
  • Your current CV.

Confidential enquiries are welcome via phone at (02) 6171 8000 or email at [email protected].

Application Deadline: 11:30 pm (AEST) on Sunday, 06 April 2025.


About Northside Community Service

Canberra, ACT, Australia

Today we employ over 200 staff, along with an active volunteer program and operate an annual budget of over $9 million. In responding to the needs of our community we currently deliver a diverse range of services, including:

children’s services

services for older people and people with a disability

home support, transport and social programs for seniors

support programs for young people and families

women’s housing and emergency relief

social groups

venue hire for community activities

Our Approach

At Northside, our team routinely makes braves decisions about service delivery, client involvement and sector engagement. we challenge long held beliefs about the capacity of clients to control their service journey and in doing so have high expectations of our clients knowing what is best for themselves.

Source: This is an extract from the company's own website

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