About the role

As the Arrears Collections Assistant Manager at Anytime Fitness, you will play a pivotal role in supporting the company's debt collection efforts. Working as part of a dynamic team, you will be responsible for managing a portfolio of delinquent accounts and implementing effective strategies to recover outstanding payments. This full-time position is based in our Narellan NSW 2567 office.

Why Join Us?

• Competitive salary + monthly commissions – rewarding your hard work
• Free gym membership – stay fit and be part of the lifestyle
• A fun, energetic, and supportive team – work in a positive and encouraging environment
• Career growth opportunities – we invest in our people
• Modern office space in Narellan – great facilities and a fantastic workplace culture

What You’ll Be Doing:

• Making high-volume outbound calls to members with overdue accounts
• Updating and managing member records with accuracy
• Negotiating and collecting outstanding payments while maintaining positive relationships
• Investigating and resolving payment issues to support members and the business
• Providing professional and friendly customer service while working towards set targets

What We’re Looking For:

• A confident and professional communicator who enjoys talking to people
• Strong negotiation skills and ability to handle objections with ease
• Someone who thrives in a target-driven environment
• Great attention to detail with strong data entry skills
• Previous experience in collections, customer service, or call centres is a plus, but not essential

If you’re motivated, results-driven, and ready to join a company that values your hard work, we want to hear from you.