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Arrears Collections Assistant Manager

Anytime Fitness
Narellan, NSW
A$60,000-$70,000 p/a
Call Centre & Customer Service → Collections
Full-time
On-site

Posted 12 days ago


About the role

As the Arrears Collections Assistant Manager at Anytime Fitness, you will play a pivotal role in supporting the company's debt collection efforts. Working as part of a dynamic team, you will be responsible for managing a portfolio of delinquent accounts and implementing effective strategies to recover outstanding payments. This full-time position is based in our Narellan NSW 2567 office.

Why Join Us?

  • Competitive salary + monthly commissions – rewarding your hard work
  • Free gym membership – stay fit and be part of the lifestyle
  • A fun, energetic, and supportive team – work in a positive and encouraging environment
  • Career growth opportunities – we invest in our people
  • Modern office space in Narellan – great facilities and a fantastic workplace culture

What You’ll Be Doing:

  • Making high-volume outbound calls to members with overdue accounts
  • Updating and managing member records with accuracy
  • Negotiating and collecting outstanding payments while maintaining positive relationships
  • Investigating and resolving payment issues to support members and the business
  • Providing professional and friendly customer service while working towards set targets

What We’re Looking For:

  • A confident and professional communicator who enjoys talking to people
  • Strong negotiation skills and ability to handle objections with ease
  • Someone who thrives in a target-driven environment
  • Great attention to detail with strong data entry skills
  • Previous experience in collections, customer service, or call centres is a plus, but not essential

If you’re motivated, results-driven, and ready to join a company that values your hard work, we want to hear from you.


About Anytime Fitness

Aspley, QLD, Australia
Sport & Recreation
5001-10000 employees

Anytime Fitness is on a mission to be Australia’s most welcoming gym network. We have taken the Australian franchise sector by storm over the last 16 years and now boast a portfolio of over 565 gyms and more than 688,000 members nationally, making it the largest gym network in the country. Anytime Fitness forms part of the Collective Wellness Group, the leader in fitness franchising in Australia.

Our team is dynamic, fast paced and they help to make Australia healthier in their roles every day! Our goal is to inspire both our members and staff to be the best they can be.

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