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Store Manager and Assistant Manager various Perth Locations

The Body Shop
Booragoon, WA
A$58,000-$65,750 p/a + super
Retail & Consumer Products → Management - Store
Full-time
On-site

Posted 14 days ago


The Body Shop Australia is currently recruiting for a Store Managers for our Booragoon and Whitford store in Perth as well as Assistant Managers for our Booragoon and Carousel stores.. You’ll be an inspirational leader with enthusiasm for our brand and believe in the way we do business. With beauty retail expertise that is second to none, you will drive the store and the team deliver retail excellence, strong sales results, and engaging customer experience. In addition to these opportunities we may have other Store Manager and Assistant Manager opportunities in the pipeline across Perth.

Your role in a nutshell:
  • Store Manager: To be an inspirational leader with enthusiasm for our brand and believe in the way we do business. With beauty retail expertise that is second to none, you will drive the store and the team to deliver retail excellence, strong sales results and engaging customer experience.
  • Assistant Manager: With your high levels of enthusiasm for our brand and belief in the way we do business you will share responsibility with the Store Manager to drive the store and team to deliver retail excellence and strong sales results.

Current Salaries Based on Store Grading:

  • Store Manager Westfield Booragoon: $65,750
  • Store Manager Westfield Whitford City: $63,500
  • Assistant Manager Westfield Carousel: $58,500
  • Assistant Manager Westfield Booragoon: $58,000
  • (please note that our salaries based on store grading are currently under review with increases projected to take place sometime between April-July 2025)

Key duties of a store manager:

  • Customer Experience - We want someone who will shape a customer focused store experience by leading the team to drive customer engagement and bring the brand to life.
  • Performance - We’re looking for someone who will be able to control and meet sales and performance targets with outstanding planning and organising skills.
  • Operations - Our Store Managers need to have exceptional stock management skills, and the ability to monitor/manage change.
  • Expertise - Our Store Managers have to have full knowledge of the beauty market, our competitors and have passion and love for our products!
  • Teamwork and People Management - Our Store Managers are outstanding communicators and are confident in managing a team in accordance with the store's needs. They are flexible and responsible role models who successfully attract and retain people who reflect the brand.

Key duties of an Assistant Manager:

  • Customer Experience - As an Assistant Store Manager, you will coach the team to achieve exceptional customer service standards in partnership with the store manager. You will oversee the operations and commercial practices of the store, both front and back of house, whilst maintaining harmony and efficiency on the shop floor. Our Assistant Store Managers are encouraged to lead and drive a customer focussed store experience on a day-to-day basis. You should help to ensure the development of consumer loyalty and awareness to help build The Body Shop brand.
  • Delivery - Retail related beauty expertise is highly desirable. It is desirable for our Assistant Store Managers to be able to learn and use the internal systems and to be able to analyse performance to help manage the commercial side of the store. In the ever-changing world of retail, we need people who are able to monitor and manage change. Our Assistant Store Managers must be able to help control and meet sales/performance targets. We’re looking for individuals with strong relationship skills who are confident with coordinating between customers, the team and the manager. Our Assistant Store Managers have to have full knowledge of the beauty market, our competitors and have passion and love for our products!
  • Teamwork and People Management - Our people are at the heart of everything we do. Our Assistant Store Managers should be team players, able to assist the Store Manager and be quick to resolve issues. We’re looking for flexible and responsible role models who are capable of attracting, retaining and growing people who reflect the brand.
Benefits
  • Regular working hours
  • Generous staff discount
  • Incentives for meeting KPI and store targets
  • Service rewards for loyal employees
  • Up to 3 Kindness Days per calendar year to volunteer at any charity or voluntary organisation
  • Time in Lieu policy
  • Learning and Development Program
What we look for
  • Confident in meeting sales and performance targets
  • Outstanding planning and organising skills
  • Experience of using data provided to make sound commercial and business decisions
  • Ability to work collaboratively within a feedback culture
  • Team coaching and development
  • Outstanding communication and operational skills
  • Leadership skills to achieve personal and business success.
  • Flexibility to work across Sunday to Saturday is required.
  • Experience in retail and people leadership is preferred
Diversity Statement

At The Body Shop, we firmly believe that equality is a human right and that all people should have an equal opportunity to pursue their dreams and aspirations. We are committed to attracting, developing, and retaining the very best people by offering a creative and inclusive workplace where talent is recognized. We value diversity and consider all applicants for employment without regard to race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status or disability status. We are proud to have a number of different active employee inclusion networks that serve not just as catalysts for change, but also to build a spirit of diversity, equality, inclusivity, and provide safe supportive spaces for engagement and solidarity for members of these communities. The Body Shop is also committed to providing access, equal opportunity, and reasonable accommodations for individuals with disabilities in employment, its services, programs and activities. To request a reasonable accommodation, please let us know in your application.


About The Body Shop

Canberra, ACT, Australia
Retail & Consumer Products

The Body Shop® was founded by entrepreneur Dame Anita Roddick, when in 1976 she started selling around 25 hand-mixed naturally inspired products with minimal packaging from one small shop in Brighton, England.

Over the years Anita and The Body Shop® have run campaigns against human rights abuses, protecting animals and the environment and shown commitment to boosting self-esteem, winning the support of a generation of consumers.

Dame Anita was appointed a Dame of the British Empire in 2003 for services to retailing, the environment and to charity in recognition of her success in these key areas.

Sadly, Dame Anita Roddick passed away in September 2007. As a company we are committed to carrying on her legacy, and living the same values she strove so hard to achieve.

ABOUT US

The first Australian store opened in Melbourne in 1983 - since then we’ve opened more than 90 stores across Australia.

The Body Shop® Australia has a lot to offer: we’re a part of a larger international business, an ethical business, and a growing business!

We are a customer focused business offering a range of exciting ways to shop through three channels: our stores, The Body Shop at Home™, and online. Customers are at the forefront of everything we do, say and deliver. We strive to create a fantastic experience for everyone who shops at The Body Shop® and who work at The Body Shop.

We are constantly launching fabulous new products, sourcing new ingredients and campaigning on social issues. These are just some of the ways we strive to grow our business - both commercially and ethically.

We’re also proud of our world famous, and award winning Body Butters, our all time favourites such as Born Lippy Gloss and Hemp Hand Protector, plus new favourites such as Spa Wisdom, Vitamin C, and Colour Crush ranges.

At the heart of our business are our values. In everything we do we are committed to helping protect the planet, defending human rights, activating self-esteem, supporting community trade and remaining strong on our stance against animal testing. It is not just part of our jobs - it is part of our corporate DNA!

We were the first international cosmetics brand to be awarded the Humane Cosmetics Standard for our Against Animal Testing policy. 20 years ago. The Body Shop® created its own fair trade program called Community Trade. By satisfying our demand for ingredients, gifts and accessories in a fair way we help create sustainable trading relationships with marginalised communities around the world.

We believe business has the power to make the right kind of difference to the world, and the best way to convince others is to lead by example. All our products are made with a love of life and the world we live in, individuality, community spirit and a commitment to trading fairly.

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