About Us:

At High Street Dental we are experts in providing quality dental care to the people of Bendigo.

About the Role:

• We have an exciting opportunity for a Receptionist/ Admin to join our friendly team.
• This will be 2 to 3 days a Week, Monday to Wednesday
• We can offer a part time or a casual position on mutual agreement.

This will be a varied role, where you will also be reporting to and assisting the Directors to help achieve their goals and visions for the practice by overseeing office operations.

Dental qualifications are not necessary, however, experience in the front office of the dental/medical industry, would be advantageous.

Responsibilities include, but are not limited to:

• General front desk duties such as monitoring & answering the phone, greeting patients courteously upon arrival, file organisation, etc.
• Record, follow up and reschedule patient appointments as necessary.
• Keep the recall system up to date and undertake a patient reactivation program for inactive patients’ records 6 months and older.
• Make a financial arrangement with each continuing care patient in accordance with the financial policy of the office.
• Maintain the supply and inventory system for our business office items.
• Represent our clinic for marketing purposes in community and PR events.
• Conduct external and internal marketing for our clinic, including web and social media content.
• Liaise with the rest of the team to ensure that all work and tasks are being completed properly and in a timely manner.
• Organise, implement and monitor reports on various special projects as directed such as marketing projects, quality control, patient surveys, etc.

Skills and Experience:

• Unrestricted working rights in Australia.
• Minimum 1 year experience in a professional settings.
• Excellent telephone skills.
• Marketing experience is highly regarded.
• Current Driver’s licence and own vehicle.
• Great organisational skills with the ability to multi-task.
• Competency in Microsoft Office and format letter writing.
• Well-spoken and well presented with an outgoing personality.
• Excellent customer service skills.
• High attention to detail.

Why Join Us:

• Career development- We encourage and support your growth with training and flexibility. This role has the potential to develop into a managerial position.

How to Apply:

If you have the skills mentioned above, please apply via SEEK by clicking on the “Quick Apply” button above with your CV and cover letter and details of two non-related referees. Applications close on the 21st February 2025.